Afterschool Program Coordinator-NNESST

Employment Opportunity

Afterschool Program Coordinator - NNESST

Contract FTE - 40 hours per week

Closing Date: January 31, 2025

The Calgary Bridge Foundation for Youth (CBFY) is a charitable not-for-profit youth-focused family-centered hub that gives power of voice to immigrant and refugee children, youth, and families. CBFY is a core leader within the youth domain in the Calgary settlement and integration sector. CBFY works in collaboration with the two public school boards in Calgary, Calgary Board of Education and Calgary Catholic School District to ensure that youth and their families are equitably engaged to thrive.

About the position:

The Afterschool Program Coordinator in the NNESST will engage children and youth in various group activities and arrange exposure to the community and surrounding areas to support the educational and cultural integration of clients and address their socio-emotional needs. This position will report directly to the Team Lead and will work collaboratively with the SWIS Worker/s, Mentorship Youth Worker/s, and other stakeholders in achieving their team activity targets and goals.

Responsibilities/Tasks

1. Client Support

• Support client sign-ups and service initiations in cases of school requests/referrals or self-referral cases.
• Create connections and promote CBFY services in the school communities supported by the cluster.
• Build rapport with and support clients with their settlement and integration related needs employing a strengths-based service delivery and engagement approaches.
• Address identified needs by educating clients on resources, services, and supports available in the system, and related processes.
• Develop a settlement plan with clients by clearly stating tasks, providing referrals to external programs, and links or directions to access resources.
• Engage concerned CBFY staff in the cluster and beyond based on identified client need areas.
• Conduct follow-up meetings in person, virtually, or using any other communication method that is most convenient to the client.
• Develop, coordinate, oversee and implement educational materials and recreational activities to support client needs and share with colleagues.
• Organize, promote, and deliver information sessions and group activities supporting the settlement and integration needs of clients.
• Facilitate communication between clients and school staff and other stakeholders in the community.
• Advocate professionally and ethically on behalf of clients with all concerned stakeholders.
• Assess client progress in their settlement and integration journey.

1. Administrative Tasks

• Create, organize, and maintain accurate documentation on client data, service delivery, meetings, and other work-related activities.
• Prepare and submit work-related reports in our client data management system, to direct supervisor, and others concerned.

1. Participation in Knowledge and Talent Development

• Actively participate in group professional development/training opportunities organized by the agency.
• Demonstrate diligence in exploring and using other continuous learning opportunities.
• Maintain positive attitudes and active participation in feedback exchanges and coaching engagements.

1. External Engagements with Stakeholders

• Represent CBFY in external meetings and collaborative engagements.
• Promote CBFY programs and services and build awareness in the community around issues and challenges newcomer youth and their families face.

1. Time Management

• Punctuality at all work locations, meetings, events, and other commitments.
• Timely submitting work-related reports in all performance areas.
• Timely responding to communications with clients, colleagues, management, administration, partners, and other stakeholders.

1. Communication within and Among Clusters

• Information and resource sharing within the cluster and beyond using various communication methods.
• Meetings – one-on-one and in a group setting.
• Submit work-related reports, challenges/issues, etc. to their team lead.

1. Reporting Items and Reporting Protocol

• Periodic reports such as the monthly report.
• Service delivery reports for all activity lines.

Occupational Health and Safety:

• Ensure to take all precautions to protect the staff’s health and safety.
• Ensure that staff work in accordance with the legislation.

The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.

Qualifications and Requirements:

• Post-secondary education: Degree(s)/ diplomas in Social Work, Sociology, Psychology, Education, International Relations, or related disciplines.
• 2 - 3 years of related work experience.
• Advanced written and spoken English Language levels.
• Have a strong strengths-based orientation to client service delivery.
• Ability to work with immigrant families from diverse cultural and linguistic backgrounds.
• Knowledge and understanding of the settlement sector and issues relating to adjustment, transition, and journeys of newcomers to Canada.
• Ability to work independently, take initiative and work collaboratively in a team environment.
• Significant experience and working knowledge of Microsoft 360 Suite and Client Management System use.
• Valid Class 5 Driver’s License; must have access to a vehicle in good working order.
• Flexible to work during evenings and weekends as required.

Please submit your resume and cover letter. We thank all candidates who apply. Only those selected for an interview will be contacted. No phone calls please. The Calgary Bridge Foundation for Youth provides equal opportunity employment and encourages applications from all qualified persons. Visit our website at www.cbfy.ca