Systems Administrator

Albarrie Canada Limited is a leading Canadian company specializing in designing and manufacturing innovative nonwoven technical fabrics that solve industrial and environmental issues. With a rich history spanning several decades, we have consistently delivered high-quality products and services to a diverse range of industries. Our commitment to sustainability and cutting-edge technology has made us a trusted partner in the industrial sector.

At Albarrie Canada Limited, we take pride in our dedication to environmental responsibility and safety. We prioritize the well-being of our employees, customers, and the communities in which we operate. Our team embodies a spirit of collaboration, and we believe that every member has the potential to contribute to our ongoing success.

Under the guidance of the IT Manager, or assigned designate, this position will assist in monitoring and troubleshooting Albarrie’s systems and IT infrastructure, to ensure reliable performance. The position is also tasked with providing duties that include, but are not limited to, information gathering, technical document writing, testing, troubleshooting, and training of the ERP/CRM systems.

• Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 5+ years of network administration, system administration, and ERP maintenance
• Experience working with JavaScript, PHP, SQL, HTML, and Python.
• Strong knowledge of Power BI and Power Apps
• Experience with scripting and automation tools
• Experience deploying, managing, and maintaining an Active Directory infrastructure

• Participate in the ongoing evaluation of Albarrie’s ERP, CRM, and other associated technologies
• Prepare technological documents, SOPs, and work instructions, and maintain the master documents in a filing system that ensures retrieval when necessary
• Review and troubleshoot ERP and CRM issues with various departments and assist in determining potential impact based on knowledge of the application
• Provide input on corrective measures to be taken and provide clarification on technological requirements with external clients for associated systems
• Play a critical role in Albarrie’s infrastructure utilizing advanced communication skills using software applications and knowledge of ERP systems
• Participate in scheduling necessary upgrades, creating/modifying test methods as required, and maintaining a maintenance schedule for in-house applications
• Participate in the onboarding and programming of new systems
• Provide support to and be a go-to ‘Level 1’ Support - specifically for the sales team
• Provide ‘helpdesk’ type support for ‘Level 2’ escalated issues for the ERP system
• Administer security settings
• Participate in communication with IT suppliers for various items:
• Internal unresolvable issues/bugs/questions
• Set up of new users
• Billing questions
• Requests for modifications
• Screen/menu/XML document changes
• Development, deployment, and maintenance of custom reports using Visual Basic/SQL Server Reporting Services
• Backup resource for other ERP superusers in various departments
• Maintain complete knowledge of, and comply with, company and departmental policies, procedures, and standards
• Maintain client and company confidence by keeping information confidential and secure

At Albarrie Canada Limited, we are dedicated to enriching the lives of our employees in various ways:

• Professional Growth and Development: Take advantage of our continuing education reimbursement, and cross-training opportunities
• Health and Benefits Program: We provide health and dental benefits for you and your family, as well as a health and wellness reimbursement program encouraging employees to achieve and maintain a healthy lifestyle
• Comprehensive Retirement Program: Secure your future with our retirement savings plan with matching contributions
• Additional Perks and Benefits: Enjoy paid time off, referral and recognition programs, and opportunities to engage in community initiatives and social events throughout the year

Learn more about Albarrie Canada Limited and the rewarding career opportunities we offer at Albarrie Career Opportunities | Albarrie. Join us in shaping the future of industrial solutions and making a positive impact on our world.