E-Commerce Account Manager

The Gaaf Group has been engaged to source some premium talent!

Premium Gold is looking for an eCommerce Account Manager to join the team, based out of Saskatoon, Saskatchewan! Visit www.premiumgoldflax.com for more information about us.

Why Premium Gold?

Premium Gold Flax is a leading US-based company specializing in the production and distribution of high-quality flaxseed products. We are passionate about providing consumers with premium, nutritious, and sustainable food options that support a healthy lifestyle. Our products are carefully sourced from our farming partners and trusted suppliers and crafted to offer superior nutritional value. With a focus on heart health, digestive wellness, and plant-based nutrition, we aim to be the go-to brand for consumers seeking natural, wholesome food choices.

At Premium Gold Flax Products, we know flax seed. We’ve been producing flax for over 100 years. We have fine-tuned our craft and can offer the best tasting flax direct from the farmer to the customer.

Our rapid growth has been driven by our products differentiated, better-for-you attributes and deeply loyal consumer base. We developed a proprietary process to naturally extend product shelf life while maintaining nutritional value. There is no other company that has this process.

Premium Gold believes that a better world is possible; we just need to go back to the basics and work from the ground up. Small actions add up to the biggest results over time, so we keep our eye on the big picture while focusing on the little details. That means doing things because they’re the right thing to do, not because it’s popular or offers immediate results. If this excites and invigorates you, we’d love to hear from you!

Our Values?

1. Golden Rule - We treat everyone and everything the way we would want to be treated.
2. Gold Standard - We choose quality over quantity and go the extra mile to ensure everything we do is the best it can be.
3. Silence is Golden - We don’t seek to get credit for everything we do, and we especially never stretch the truth - we do the right thing because it’s the right thing to do.

What you will do?

Role Profile:

The full-time eCommerce Account Manager will lead and manage key emerging online accounts that are critical to the company’s growth in the US, Canada, and Global Markets. In this role, you will be responsible for building strong relationships with eCommerce partners, driving account strategies, actioning needs across our ecommerce platforms and expanding your product knowledge to further increase and manage our online presence. You will oversee day-to-day operations, manage product listings, analyze sales performance and ensure profitability. Key to this position will be to maintain brand integrity, assure consistency, and enhance site visibility while driving market share across multiple platforms. The role requires someone with an analytical mindset to execute online sales needs, who is data-driven and can analyze performance, and who collaborates cross-functionally to ensure our products are positioned for success.

This is a great opportunity for someone who is passionate about eCommerce, digital marketing, food innovation and who thrives working in a dynamic and fast-paced environment.

Location: Role is based in office in Saskatoon, Saskatchewan and preference will be given to candidates who reside in Saskatoon. We will also consider remote candidates who meet all criteria and have a willingness to travel periodically.

Reporting: Chief Operating Officer

Key Responsibilities:

1. Platform Management: Oversee and manage the end-to-end performance of our ecommerce channels (Amazon, Sam’s Club, Shopify, etc.), ensuring consistent branding, high-conversion product listings, Customer interaction management, and effective use of platform-specific tools and features. Develop and nurture strong relationships with eCommerce partners to drive engagement and growth opportunities.
2. Sales Growth Strategy: Lead strategic discussions to expand the company’s presence across all online accounts and develop/execute actions to drive sales and increase market share across all platforms. Use data-driven insights to identify opportunities for growth, optimize product pages, and improve conversion rates.
3. Product Listings Optimization: Create and maintain optimized product listings (titles, descriptions, keywords, images) to ensure high visibility and ranking on search engines within the respective ecommerce platforms. Manage and organize all account-related data, using analytics to identify trends and consumer behaviors.
4. Performance Optimization & Reporting: Monitor platform performance through regular analysis and audit of sales metrics, customer behavior, and competitor activity. Provide actionable insights and reports to key stakeholders, recommending adjustments and new opportunities based on data-driven results. Develop and maintain dashboards for tracking performance across channels to ensure sales targets and KPIs are met.
5. Customer Experience & Feedback Management: Monitor customer feedback and product reviews to ensure high satisfaction levels. Proactively manage customer service informational and sales inquiries and address negative reviews to maintain a positive online reputation.
6. Trend Analysis & Competitor Research: Stay up-to-date with eCommerce trends, consumer behavior shifts, and industry best practices to drive continuous improvement. Monitor and report on competitor activity, identifying opportunities for differentiation and competitive advantage in the digital marketplace.

What you will bring?

1. At least 3+ years of experience in eCommerce account management, category management or digital marketing, preferably within CPG or retail knowledge.
2. Strong knowledge of eCommerce platforms, digital marketing tactics and a proven track record for scaling and managing eCommerce businesses across multiple platforms like Amazon, Shopify and Walmart.
3. Ability to thrive in a fast-paced environment with a proactive approach to problem solving and a deep understanding of emerging trends and technologies.
4. Experience in driving revenue growth.
5. A data-first mindset and continuously testing content, emails, CTA to optimize conversion rates.
6. Interpersonal and communication skills, with the ability to communicate with cross-functional technical and business teams in a distributed environment.
7. Solid understanding of user experience, site operations, and online merchandising.
8. Proficiency in analysis tools (Google Suite, Amazon Seller & Vendor Central, Shopify, etc.) and SEO best practices a must.
9. Critical and out-of-the-box thinking skills, curiosity, and high follow through.
10. Highly motivated, proactive, and results oriented.

What we offer?

1. Starting salary of up to $65,000/yr along with a health benefits package and room for growth over time.
2. Discretionary bonus of up to 15% per year based on key metrics set annually.
3. The opportunity for career advancement with a unique and rapidly expanding company at the forefront of CPG industry.
4. An opportunity to be part of a dynamic, small but growing team focused on bringing people their food in its most clean, pure and authentic form.
5. Flexibility to make your mark and drive bottom line results.

Apply now!

Please direct your responses and submit your resume directly to our team at talent@thegaaf.com.

Attach your CV and a brief covering letter telling us why you would be a great fit for this role and the team here at Premium Gold!

All candidates must be eligible to work in Canada.

We thank all candidates who are interested in applying for the position; kindly note, only shortlisted candidates will be contacted.