Dyson Expert-Ottawa Market

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Stores across the country.

At Dyson, we sell by demonstrating. Our Experts, Stylists, and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About The Role:

This is an on-site role located in the Ottawa market. Thursday to Sunday availability preferred. Light travel is required for this role, reliable transportation required.

We offer a competitive hourly wage, quarterly bonus potential, flexible work schedule, travel/mileage reimbursement, and so much more.

Responsibilities:

1. Demonstrate values and behaviors consistent with Dyson’s culture.
2. Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors.
3. Provide the ultimate shopper experience in an engaging and well-informed professional fashion.
4. Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires.
5. Act as the in-store representative for all Dyson products while present in the store.
6. Adhere to in-store demonstration and health & safety standards.
7. Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technology.
8. Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities.
9. Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner.
10. Perform other duties, as assigned.

About You:

• Minimum of 2 years of in-person retail selling experience.
• Experience working with technology and prestige luxury brands is an asset.
• Ambitious and self-motivated sales individual who exudes charisma and confidence.
• Proven track record of successful sales experience, exceeding quotas.
• Ability to stand for long periods of time, up to 8 hours.
• Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday.
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory.
• Ability to lift, push, and pull up to 50 lbs.
• Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners.
• Strong negotiation skills combined with an adaptable approach to selling.
• Excellent communication and interpersonal skills.
• Self-motivated, able to work independently and understands when to seek guidance.
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications.

Benefits:

• Competitive hourly wage and regular annual reviews.
• Sales-based pay for performance incentive program.
• Participation in the Dyson Demonstration Equipment Program.
• Opportunity to participate in the Friends & Family purchase program.
• Clothing allowance.
• Employee Referral Program.

Lifestyle:

• Employee Assistance Program.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Dyson is committed to the full inclusion of all qualified individuals. As part of this commitment, Dyson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Americas Talent Acquisition at ustalentacquisition@dyson.com.