Drug Operations Business Analyst

Description

Join our team!
You are a detail-oriented, customer-driven service professional who thrives in a collaborative and fast-paced environment. Reporting to the Drug Operations Manager at TELUS Health, you are highly motivated, results-oriented and passionate about growth. You are a strong creative and analytical thinker with strong documentation and planning skills and enjoy daily interaction with multiple teams.

Here’s the impact you’ll make and what we’ll accomplish together!

You will be an integral part of TELUS teams that perform the maintenance of drugs, formularies, and other DIN-based lists.

Here's how…

As part of the team, you’ll be responsible for:

1. Add, maintain and update drug information in the TELUS database for health Canada approved products and provincially specific PINs
2. Create and maintain data used in the adjudication of pharmacy claims including formularies, price files, categorization and list management
3. Provide relevant, comprehensive responses to inquiries regarding pricing, plan coverage and miscellaneous drug information

Qualifications

Required Experience:

1. Experience in the Pharmacy Industry and/or drug knowledge is an asset
2. Knowledge of claim adjudication principles – Pharmacy Benefit Management experience is an asset
3. Ability to document business processes
4. Excellent interpersonal and communications skills

Required Skills & Abilities:

1. Working knowledge of MS suite of applications (e.g. Excel, Outlook, Powerpoint)
2. Ability to effectively communicate (written and verbal) with internal and external teams
3. Highly developed personal planning and organizational skills
4. Demonstrated ability to adapt quickly to change
5. Bilingual (French/English) is an asset

Education:

1. Post-secondary diploma/certification

Required Experience:

1. 1-3 years in comparable role
2. Previous Pharmacy Benefit Management experience an asset

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.

Compensation and Benefits

Salary Range: $64,000-$96,000
Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

1. Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
2. Flexibility to work in-office, virtually or a combination of both
3. Generous company matched pension and share purchase programs
4. Opportunity to give back to communities in which we work, live and serve
5. Career growth and learning & development opportunities to develop your skills
6. And much more …

Please note that the compensation shown in the job posting is effective 2024 and may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.