District Operations Coordinator (Kamloops)

The District Operations Coordinator reports to the District Manager. We are seeking a proactive and enthusiastic individual who is eager to learn and take on the responsibilities of day-to-day operational support for our district retail offices. The ideal candidate will possess strong initiative, demonstrating a readiness to tackle challenges and contribute to the smooth functioning of our retail locations.

Key Areas of Responsibility:

• Assist District Managers with daily operations.
• Travel to various office locations to train staff, ensure excellent client standards, set up computer equipment, and install marketing/signage.
• Recruit, interview, hire, and onboard talent.
• Monitor and adjust office and staffing schedules as necessary.
• Coordinate the setup and shutdown of assigned offices.
• Support the planning and execution of training and development initiatives.
• Maintain asset management inventory, process invoice payments, and manage petty cash.
• Ensure compliance with H&R Block policies, procedures, and relevant employment and privacy legislation.

Key Qualifications:

• Minimum of 3 years of experience in retail or a similar customer-oriented industry.
• Excellent interpersonal and problem-solving skills.
• Proven ability to manage priorities in a fast-paced and dynamic environment, particularly during Tax Season!
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to set up workstation computers and work with various software packages.
• Capable of working independently with little or no direct supervision.
• Excellent verbal and written English communication skills; proficiency in additional languages is an asset.
• Willingness to work flexible hours and travel regularly to multiple district offices.
• Must possess a valid driver’s license, insurance, vehicle registration, and a reliable vehicle.

The hourly rate for this position is $21.00. Please note that hourly positions are not eligible for the Company’s benefit plan.

If you are passionate about providing excellent support and are excited to grow within a dynamic team, we encourage you to apply.