Dispensary Assistant

We are currently looking for an enthusiastic and team-oriented Dispensary Assistant to join our Yurek Pharmacy & Home Healthcare team in St. Thomas, Ontario.

Job Summary:

Reporting to the Dispensary Manager, the Dispensary Assistant is responsible for assisting the Pharmacists in properly processing prescriptions for patients/customers.

Duties and Responsibilities:

• As a member of the dispensary team, complete all required tasks in the dispensary, both retail and packaging, ensuring exemplary customer service that meets Yurek standards.
• Triage Rx processing and data entry when necessary, prioritizing the order of completion according to delivery or pick-up expectations, compounds, and special patient requests.
• Accurately count pills according to the SOP and ensure the package is labelled accordingly.
• Compound USP 795 mixtures when compounding training has been completed, following all compounding policies and SOPs for cleaning.
• Maintain and update mixture files in Kroll, ensuring compounding times are recorded accurately.
• Source resources required for specialty items and processes.
• Count and maintain proper stock and control of compounding chemicals and supplies in consultation with the Dispensary Supervisor.
• Prioritize and multi-task package, combine, and coordinate orders to assure continuity of flow of prescriptions.
• Troubleshoot machines, computers, and printer issues in a timely fashion.
• Maintain a working knowledge of requirements for both Retail and Packaging Dispensaries.
• Maintain an acceptable level of supplies for both YPL dispensary and YPL front shop.
• Communicate with clients regarding doctor’s orders and follow up on completed or stale dated orders.
• Order, receive, and rotate stock of dispensary medication, investigating backordered items.
• Perform cycle counts and/or maintenance of inventory throughout the year.
• Log narcotics in and out of safe contents for control of narcotics.
• Identify eligible PharmaSync clients and maintain control of patient refills.
• Review faxes, PrescribeIt, and Internet Orders throughout the day.
• Process daily Methadone and Suboxone drinks and carries.
• Maintain and clean ScriptPro Machine, SynMed, and PacMed machines.
• Triage phones, take orders, and transfer calls as necessary.
• Attend to customers at both ends of Retail Dispensary, receiving Rx’s and answering queries.
• Book and schedule Pharmacist consultations.
• Maintain Hazardous Waste room in basement.
• Set up clients interested in compliance packaging.
• Accurately run both SynMed and PacMed machines.
• Return any packaging that has not left the store to stock.

Education, Skills, and Job Requirements:

• Completion of High School Diploma.
• Community College Accreditation as a Dispensary Assistant or on-the-job training preferred.
• Specialized PCCA and/or Aseptic Technique training preferred.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. In accordance with the Freedom of Information and Protection of Privacy Act, personal information will only be used for candidate selection.

Yurek is committed to a barrier-free, respectful, and accessible work environment. Upon individual request, Yurek will endeavour to remove any barrier to the hiring process to accommodate candidates with disabilities.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to commute/relocate:

• St. Thomas, ON N5P 1C3: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (required)

Experience:

• Pharmacy: 1 year (preferred)

Work Location: In person