Dispatcher / Rental Coordinator

Job Description

Are you highly organized, a strong communicator, and thrive in a fast-paced environment?

TheRentalGuys.ca, Calgary’s locally owned and operated equipment rental company, is growing — and we’re looking for a Dispatcher / Rental Coordinator to join our team!

What You’ll Be Doing:

• Answering incoming calls and coordinating communication with customers, drivers, and office staff.
• Developing and optimizing dispatch plans to improve fleet turnover and control operational costs.
• Communicating clearly through phone, email, and radio to ensure seamless operations.
• Coordinating with our shop team to ensure equipment is ready for delivery.
• Planning, updating, and adjusting routes for maximum delivery efficiency throughout the day.
• Verifying customer information and delivery details for accurate dispatching.
• Reporting any incidents from drivers to the General Manager right away.
• Coordinating ETAs and delivery specifics with customers in real-time.
• Monitoring driver locations using MyGEOTab for accurate and timely updates.
• Understanding equipment weight limits and truck capacities to properly assign routes.
• Maintaining detailed records of all dispatch activities, calls, and driver communications.
• Monitoring driver logs to ensure compliance with safety and operational regulations.
• Keeping your workspace clean, organized, and professional.

What We’re Looking For:

• Reliable transportation to and from our SE Calgary location.
• Strong multitasking skills and the ability to stay cool under pressure.
• Excellent customer service and communication skills (verbal & written).
• Previous dispatch, logistics, or transportation coordination experience preferred.
• Strong organizational skills with a focus on time management and adaptability.

Why Work With Us?

• Locally owned and operated – no corporate red tape!
• Supportive and friendly team environment.
• Overtime opportunities on Saturdays.
• Be a key part of keeping Calgary’s job sites running with reliable equipment delivery.

Ready to apply?
Send your resume to info@therentalguys.ca with the subject line “Dispatcher/Rental Coordinator Application – Calgary”
Or drop it off in person at 7503 30 Street SE, Calgary.

Come join the team that’s redefining equipment rentals in Calgary!

TheRentalGuys.ca – Real People. Real Equipment. Real Service.