Dispatch Supervisor

Whatever you do, you'll make a difference at Lafarge Canada. Because we know that your passion and curiosity are the natural resources the world needs. Thanks to our teams' energy, commitment and ideas, we are reinventing how the world builds to make Canada greener and smarter for all.

Dispatch Supervisor

Requisition ID: 11617

Location: Grande Prairie, AB, CA, T8V 7J4

Pay Type: Hourly

Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America’s oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities.

Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region.

The newly listed company will become North America’s leading building solutions company, with industry-leading market position to meet its customers’ greatest ambitions with the most advanced building solutions from foundation to rooftop.

The Dispatch Supervisor is responsible for scheduling concrete deliveries, managing customer interactions, and ensuring accurate batching to produce a high-quality product that meets customer requirements. Located at our Grande Prairie facility, this role supports daily operations by overseeing driver scheduling, plant efficiency, and raw material orders. The position requires leadership in maintaining a safe work environment, time Ready Mix Driver duties as needed. Safety is the top priority, requiring strict adherence to company policies and regulations.

• Efficiently schedule driver call-ins and deliveries while balancing plant capacity and customer expectations.
• Oversee daily customer project coordination to ensure timely and accurate deliveries.
• Manage plant operations, including equipment maintenance, supply orders, and raw material inventory.
• Ensure compliance with environmental policies and promote a safe working environment.
• Supervise subcontractor and internal maintenance team activities to ensure safety and operational efficiency.
• Oversee the batching process to maintain consistent, high-quality concrete production.
• Train and mentor new Ready Mix Drivers as part of an ongoing development program.
• Provide excellent customer service through phone interactions and in-person visits.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Education: High School diploma or equivalent

Required Work Experience: Experience in ready mix concrete or a related field preferred

Required Training/Certifications: Needs to have a Class 3Q (Air Brakes) or Class 1Q – Drivers abstract

Required Technical Skills: Able to operate manual transmission – 10 Speed or higher preferably, Proficiency in Microsoft Office (Excel, Word) and ability to quickly learn new software programs

• Ability to multitask and remain composed in a fast-paced environment
• Strong organization and planning skills
• Strong communication and interpersonal skills
• Customer service-oriented mindset
• Strong math and analytical skills
• Positive attitude and ability to work collaboratively in a team environment
• Self-starter with a strong work ethic
• Willingness to work overtime as needed
• Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.