Dispatch Coordinator

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Requisition ID: 188812
Career Group: Distribution Centre Careers
Job Category: Maintenance
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Vaughan
Location: 0092 David Sobey RSC
Postal Code: L4H 0W6

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

The Transportation Dispatcher is responsible for assigning and dispatching transportation activities, including retail store deliveries, back-haul pick-ups, shuttle work, and other driver tasks. They assist in ensuring driver compliance with Provincial DOT regulations. They also assist with required records, reports and control systems. The dispatcher is the key contact person with the drivers and the retail customers.

Here’s where you’ll be focusing:

• Ensure the planned routes are assigned and delivered as scheduled.
• Email the Sobeys Transportation and Reporting Times document to the stores.
• Maintain and update any databases and issue daily reports on relevant KPIs.
• Communicate changes in the delivery schedule or routes (rush orders, add-ons, transfers etc.) to RSC Operations.
• Ensure CBA language is followed when assigning tasks or scheduling drivers.
• Maintain a clean and safe working environment as per company requirements.
• Other duties as required.
• Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture, encouraging ongoing safe work practices.
• Ensure all checklists are complete, current and accurate.
• Act as an engagement ambassador with the drivers and retail customers.
• Problem solve delivery challenges (miss-delivered pallets, rush orders, etc.).

What you have to offer:

Technical Skills Required:

• Strong organizational skills.
• Strong communication skills (both oral and written).
• Strong analytical and problem-solving skills.
• Ability to meet tight deadlines while ensuring accuracy.
• Proficient use of Microsoft Office Suite.
• Ability to work effectively in a team.

Technical Skills Preferred:

• Understanding of and compliance with Company Policies and all aspects related to the operation of Commercial Vehicles including National Safety Code, Hours of Service, Weights and Measures, and Long Combination Vehicle Programs across the prairies.

Educational and Working Experience

Required:

• High School Diploma.

Preferred:

• A minimum of one year experience in a similar role.
• Familiarity with the Western Canada road network.
• Knowledge of warehouse and transportation.
• Experience in Transportation Operations and experience in operating commercial vehicles.

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates to live better – physically, financially, and emotionally.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, go well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up.
• Paid Vacation and Days-off.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.