Director, Supplier Relationship Management

Job Summary

Manages relationships and workflow with vendors or third parties to ensure the smooth operation of the partnership. Manages activities through senior managers and managers and implements corporate and divisional strategic plans and budgets.

Job Description

What is the opportunity?

This position is responsible for overall supplier management for RBC Insurance from planning and strategy, platform sponsorship and representation of business and enterprise initiatives, direct supplier relationship management, negotiation with multiple key partners for both strategic and day-to-day operations, co-ordination of tactical and operational activities to support/enhance service/operations efficiency and effectiveness and mitigate operational risk where applicable. Is the key point of escalation for any supplier related issues.

What will you do?

1. Leads and manages across all lines of business for Insurance all supplier management activities including: Strategy & Optimization, Transaction Management, Operations & Maintenance, Operational Effectiveness and Performance Management.
2. Creates a supplier management community within Insurance ensuring awareness and transparency in Enterprise policy expectations in managing third party risk.
3. Chairs the Insurance Supplier Oversight Committee (ISOC) – oversees the evaluation of controls for critical supplier relationships, providing guidance and assurance to the business.
4. Collaborates with business and Procurement partners in driving cost efficiencies and protective contractual wording.
5. Accountable for department budgets and expenses ensuring they are tracked and reported accurately and cost management guidelines are maintained to achieve business plan.
6. Effectively leads and motivates a team who provide day-to-day guidance to business re supplier framework, due diligence, onboarding and offboarding, contract renewals and/or changes, and supplier spend processing and analytics. Ensures Supplier Management team strengthens relationship with internal and external business partners.
7. Responsible for developing supplier strategy and building a comprehensive plan for managing relationships with suppliers, optimizing procurement, and improving overall performance.

What will you need to succeed?

1. Minimum 10 years of supplier management experience including third party risk management and supplier relationships.
2. In-depth knowledge of the OSFI B10 Guideline.
3. Demonstrated leadership and proven impact/influence capabilities.
4. Strong client focus and change management capabilities.
5. Excellent communication, facilitation and negotiation skills.

What's in it for you?

1. A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans.
2. Competitive pay and high-earning potential.
3. All the tools, training, and team support you need to grow your career.
4. Flexible work/life balance options.
5. Sophisticated RBCI software tools to boost your productivity.

Job Skills

Communication, Design Thinking, Interpersonal Relationship Management, Risk Management, Teamwork, Waterfall Model.

Additional Job Details

Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City: MISSISSAUGA

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: INSURANCE

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-16

Application Deadline: 2025-05-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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