Director, Strategic Partnerships

As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth. We are looking for smart, motivated individuals to join our mission to provide exceptional customer experiences to Canadians through strategic broker relationships. At Max Insurance, we offer the opportunity to:

• Join an energetic and rapidly growing team, with excellent flexibility & benefits
• Create real impact through integration of your expertise into the broker relationship process
• Use industry leading technology to deliver the best possible experiences to our broker partners

JOB SUMMARY:

Max Insurance is looking for an enthusiastic and results driven Director, Strategic Partnerships, to be located in Alberta, to help lead the sales growth and champion broker relationships for our rapidly expanding business.

JOB RESPONSIBILITIES:

• Drive Sales Growth for a dedicated portfolio of broker partners and throughout the Company more broadly
  • Oversee a portfolio of your own brokers as the primary relationship manager / account executive, and serve as the primary point of contact for each broker’s management team / principals.
  • Develop innovative strategies to engage with our broker partners to drive results and strengthen broker partnerships.
  • Engage in discussions and execute innovative programs to drive meaningful growth in a variety of ways, including through the establishment of a deep understanding of Max Insurance’s edge & offering to brokers, strategic opportunities, and programs to drive growth.
  • Understand and implement necessary remedial actions where brokers are underperforming as the principal relationship manager.
  • Champion the relationships for brokers in your portfolio both internally and externally through active engagement with management and impactful presentations to front line brokers.
• Lead Presentation & Messaging to our Broker Partners
  • Lead the compilation of presentations that are used to engage with broker partners, both through in-person and remote sessions.
  • Deliver captivating presentations that engage brokers at the highest level, through:
    • Understanding and solving for the strategic goals of each presentation.
    • Relating to brokers from previous roles.
    • Identifying issues brokers are facing and how Max Insurance solves for them.
    • Proactively finding issues with legacy brokers and designing presentations that address those areas of concern.
    • Creating best in class well formatted materials.
    • Addressing & resolving potential points of concern for the broker in a thoughtful manner.
• Communicate to Senior Leadership Team
  • Proactively, regularly update Senior Leadership Team on all the above, providing proactive solutions & seeking input where necessary.
  • Escalate material issues with brokers as necessary - proactively identify these issues to avoid escalation in the future.
  • Propose thoughtful & actionable strategies to enhance our broker relationships and drive growth.

QUALIFICATIONS:

• University degree or college diploma in a relevant discipline.
• 8 years of experience working in the Property & Casualty insurance industry, preferably in a brokerage management or business development leadership capacity, with significant ties to the Alberta P&C insurance market.
• Ability to actively guide & manage others, provide them with guidance to complete their day to day activities and support to achieve their long term objectives.
• Proven presentation skills that serve as a best in class example for the team to emulate.
• Ability to develop and deliver captivating, persuasive presentations.
• Strong critical thinking skills, with the ability to generate new ideas on how to actively manage broker pipelines.
• Demonstrated ability to influence and negotiate with stakeholders.
• Excellent oral and written communication skills.

WHY JOIN OUR TEAM?

• Health Care and Wellness: Comprehensive benefits with additional health care spending allowances.
• Educational Growth: Support for lifelong learning for those looking to accelerate their career.
• Tools for Success: A full suite of state-of-the-art Mac products.
• Meeting-Free Focus: Maintain dedicated time to thoughtfully navigate the most important deliverables.
• Paid Volunteer Hours: Promote community involvement by supporting what matters most to you.
• Flexible Hours: Healthy personal-professional balance to best support life’s demands.

OUR CULTURE & VALUES:

With roots dating back to 1866, Max Insurance’s culture and values are critical to who we are and what we want to achieve.

• Family comes first: Max Insurance strives to promote and support a healthy work-life balance for employees and to be flexible & adaptive in their time of need. Staff must feel safe to drop everything if a family emergency comes up.
• Flat Structure: All team members are treated equally and are expected and encouraged to have a voice. We encourage an environment where leaders seek out new perspectives from all, irrespective of their roles or responsibilities.
• Better Together: We operate as a united front to overcome challenges. No one person has all the answers, and we understand that people work better together.
• Always Improving: We must never be satisfied with the current state of our culture. There is always room for improvement. Our team always needs to go above and beyond to help each other achieve success. This is done selflessly in the interest of raising our team as a community.

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