Director, Product & Channel Strategy, Real Estate Secured Lending, Canadian Banking

Requisition ID: 221137

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What you will be doing:

As the Director of Product & Channel Strategy, you will lead the design and continuous improvement of the Real Estate Secured Lending (RESL) strategy. This will include overseeing the scope and design of the products offered and their positioning to clients through marketing initiatives. Leveraging data and market insights, you will define the methods and sales channels for delivering RESL products, ensuring alignment with client preferences. Additionally, you will steer the business toward profitable, sustainable growth while balancing financial performance, client experience, operational capabilities, and market trends.

Is this role right for you? In this role, you will:

1. Lead the process to establish and evolve the Real Estate Secured Lending (RESL) strategy. Collaborate with the leadership team and partners across the Bank to define the business line strategy and implement key initiatives that unlock full business potential.
2. Define and optimize the business mix across sales channels. Assess channel costs and profitability, identify target client segments, and determine the role of each channel—mortgage brokers, Home Financing Advisors, branch, and digital. Drive initiatives to achieve the optimal channel mix.
3. Monitor market trends, consumer preferences, competitive dynamics, and third-party solutions. Integrate these insights into the RESL strategy while identifying and championing high-potential opportunities with leadership.
4. Establish a comprehensive product management framework encompassing product strategy, financial and product performance measurement, process and technology oversight, and client experience to products such as Secured Lines of Credit, the Scotia Total Equity Plan, the Scotia Mortgage+ Program, and specialty mortgage offers including the Professional Program, Net-Worth Program, Builder Cap, and Business-for-Self.
5. Partner with the Canadian Banking Marketing team to align marketing initiatives with the business context and strategy. Review and approve marketing plans, define product positioning, and oversee the RESL marketing budget, ensuring its effective deployment through Canadian Banking Marketing.
6. Define the RESL digital roadmap. Set ambitions for digital sales and servicing activities, collaborating with technology, operations, sales, and experience teams to achieve alignment and execution. Establish the strategy for eHOME, the digital sales channel.
7. Enhance support for branch network mortgage sales capabilities. Develop sales tools, training materials, and sales resources, and partner with Retail Distribution teams to create a feedback loop that identifies focus areas and drives capability enhancement.
8. Champion and track progress on transformation initiatives within the business. These initiatives may include third-party partnerships, digitization, operating model changes, and prioritization.

Do you have the skills to succeed in this role? We’d love to work with you if you have:

1. A university degree and 10+ years of experience in financial services; an MBA is considered an asset.
2. At least 5+ years of experience in management consulting or internal strategy; expert knowledge of strategy consulting best practices.
3. Extensive expertise in the mortgage industry, including Scotiabank’s Real Estate Secured Lending (RESL) strategy and the business unit’s operating model.
4. In-depth understanding of Scotiabank’s mortgage process across all origination and servicing channels.
5. Comprehensive knowledge of Scotiabank’s mortgage products and distribution channels.
6. Strong financial acumen with a thorough understanding of the P&L drivers of the mortgage business.
7. Familiarity with Scotiabank’s mortgage technology platforms that support application, adjudication, accounting, and servicing activities (e.g., TLS, MIMS, ReCApp, OM, MFS, ScotiaHOME, eHOME).

What's in it for you?

1. Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
2. Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
3. Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
4. Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
5. Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.