Director, Organizational Change Management

Position Title: Director, Organizational Change Management

Position Type: Regular - Full-Time

Position Location: Toronto HQ

Grade: Grade 07

Requisition ID: 33199

OVERVIEW:

At McCain Foods, we know the importance that food plays in people's lives – bringing people, families, and communities together. As we embark on a strategic digital transformation journey, the role of Director of Organizational Change Management will be pivotal.

This individual will lead and oversee the change management strategy and initiatives driven by the implementation of SAP S/4 HANA, ensuring alignment with McCain Foods' business objectives and sustainable growth. The role will work cross-functionally and across regions and teams to manage the impact of our change initiatives and build a culture of agility and continuous improvement that is required to support our global digital transformation strategy.

Why McCain?

• Impactful Leadership: Take the lead on McCain Foods’ global operations transformation, driving digital innovation and operational excellence across the supply chain.
• Global Exposure: Collaborate with a diverse team of international leaders and stakeholders, shaping the future of McCain’s operations.
• Sustainability Commitment: Play a critical role in aligning operational processes with McCain’s commitment to sustainability and digital transformation.

JOB PURPOSE:

Reporting to the Global Head of Business Transformation, the successful candidate will be responsible for creating a comprehensive OCM strategy that incorporates stakeholder engagement, change plans, training programs, and performance measurement. The Director of Organizational Change Management will lead a team of regional OCM specialists and coordinate efforts across regions to seamlessly integrate change management methodologies, stakeholder engagement, and training programs.

The Director of Organizational Change Management is as strategic as they are hands-on, someone who will not only execute a global vision but will also roll up their sleeves to ensure its success. If you are ready to make a tangible impact on a global scale, we encourage you to apply for this exciting opportunity to lead within one of the world's premier food companies.

KEY RESPONSIBILITIES:

• Lead and oversee SAP S4 HANA change management efforts, including managing change management resources within the implementation team.
• Develop a tailored change management strategy and implement plans for SAP S4 HANA, addressing McCain's unique needs and culture.
• Engage stakeholders across all levels, functions and regions to understand concerns, gather feedback, and secure buy-in for the implementation.
• Partner with the Global Communications team to develop communication strategies.
• Conduct comprehensive change impact assessments and develop mitigation strategies.
• Identify potential risks and resistance points and develop targeted mitigation plans.
• Establish key performance indicators (KPIs) to gauge change management effectiveness and project success.
• Act as a visible coach to business/IT leaders, Change Champions, and system implementation consultants, driving adoption of change initiatives.
• Establish reinforcement mechanisms and celebrate successes to sustain change efforts, involving system implementation consultants in recognition and celebration activities.

REQUIRED QUALIFICATIONS:

• Bachelor’s in Business Administration, Organizational Development, or related field.
• Change management certification (e.g., Prosci, CCMP) is a plus.
• 5+ years of experience leading global Operations Transformation initiatives.
• Proven experience leading change management efforts in large-scale SAP implementations, preferably SAP S4 HANA.
• Demonstrated ability to develop and execute comprehensive change management strategies.
• Expertise in change management, with a deep understanding of how to drive the adoption of new technologies and processes across diverse teams.
• Experience supporting large scale, multi-regional, multi-cultural programs.

PERSONAL QUALIFICATIONS:

• Proven communication skills with an ability to engage both executive-level management and operational teams effectively.
• Results-driven and process improvement-focused with a strong propensity for excellence.
• In-depth industry knowledge within the context of food production and technology implementation and stays current with industry trends and new capabilities.
• Able to approach conflict resolution and negotiation with confidence and tact.
• Passion for innovation and continuous improvement, with a willingness to challenge the status quo.
• Leadership capability in coaching and mentoring, fostering a culture of growth and learning.
• Champions and leads organizational change, ensuring that the strategic goals are met with high standards of business value and innovation.
• Leverages influence, knowledge, and analytical prowess to make well-informed strategic decisions and to dynamically allocate resources.

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Family: Information Technology
Division: Global Finance
Department: Business Transformation
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol

Company: McCain Foods (Canada)