Director, Operations - Dome Productions

Req Id: 421277

Dome Productions is North America’s leading production and transmission facilities provider. Dome is unique in its business approach and sets itself apart from others with its integration of primary business units of Mobile Production, Host Broadcaster and Media Services, and Transmission services all under its corporate umbrella. Dome Productions’ resume includes work with major worldwide broadcasters, leagues, production companies, government parties and other content creators, with a major emphasis on sports, eSports, and entertainment.

Summary

At Dome Productions, our strength is the efficiency with which we deliver leading-edge innovation and support to those we serve. We’re proud to set the standard for success in our industry. To help us continue our growth, we’re seeking an experienced Director of Operations to join our highly skilled team. We empower our employees to think and create differently; to build beyond the possibilities of today.

As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication, and leadership skills are second to none, and you enjoy developing technical solutions that push innovative boundaries. We are looking for an experienced leader to organize and oversee the daily operations of our company. You will be the one to ensure our business is well-coordinated and productive by managing its procedures and coaching its people. This executive will be at the center of future success, cultivating an inclusive culture that embraces change and innovation.

This is a challenging, multi-dimensional position with many responsibilities—operational, contractual, technical, financial, and HR related. The ideal candidate must be competent and able to plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Operations Team, ensuring legal compliance and implementation of the organization’s talent strategy. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes.

In a “ONE Team” approach, oversee and provide direction for the management of the day-to-day operations of the following departments:

• Scheduling Department
• Travel Department
• Operations & Engineering – Fulltime Operators and Engineers
• Remote Operations – Independent Contractors and Freelance Operators and Engineers

Key Responsibilities

• Collaborate with senior-level management peers in the development of performance short- and long-term operational goals.
• Instrumental in shaping the strategic direction of an organization's broadcast operations.
• Foster a positive work environment, develop a strong organizational culture and align HR practices within the company’s objectives.
• Oversee management teams from different departments and provide constructive feedback.
• Develop, implement, and monitor day-to-day operational processes that provide visibility into goals, progress, and obstacles for our key initiatives.
• Provide overall leadership and direction for the management team to effectively manage the day-to-day operations including workflows, schedules, procedures, and payroll related programs. Be the escalation point for unresolved issues.
• Provide effective and timely performance input, feedback, and training to managers to ensure a highly productive and responsive management team and operations group.
• Proactive approach in handling changes as they occur and address them in a timely manner.
• Oversee staff and freelance training, employee safety, and quality for remote and studio productions.
• Interact with a wide range of internal and external stakeholders in a clear and concise manner.
• Review financial information and adjust operational budgets to promote profitability.
• Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
• Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands.
• Ensure that the company runs in legality and conformity to established international, national, and provincial regulations.
• Adhere to good health and safety practices and compliance with applicable health and safety regulations.
• Work closely with Senior Management Peers to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment.

Critical Qualifications

• 10+ years senior leadership role in the media/broadcast remote industry
• Deep experience in Broadcast Operational, Personnel and Facilities Management.
• Proven experience leading a local broadcast organization.
• In-depth understanding of various aspects of broadcasting technology. Familiarity with both linear and non-linear.
• Proficiency in broadcast technologies, i.e., streaming, encoding, etc.
• Passion for the business with a solid understanding of media/broadcast/event production operations, including crewing, scheduling, signal flow, and production requirements.
• Excellent communication skills with a ''get it done'' sense of urgency needed for this fast-paced opportunity.
• Critical thinking capability to solve problems, recommend solutions in a time-sensitive, rapidly changing environment.
• Proven success in managing represented employees within a large corporate environment.
• Experience in planning, implementing, and independently leading multiple projects
• Superior communication, analytical, design, planning, and management skills.
• Ability to work in a fast-paced, deadline-oriented environment.
• Ability to multitask, prioritize and manage multiple projects simultaneously.
• Strong attention to detail.
• Excellent organizational, communication, problem-solving, and leadership abilities.
• Experience managing budgeting processes and strategic planning.
• Strong strategic and analytical skills.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 11/29/2024

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Dome Productions office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive, and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision, and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected, and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada’s Top 100 Employers.