Director of Outpatient Services

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking a Director of Outpatient Services.

The Director of Outpatient Services is responsible for operations, clinical oversight and marketing of the Outpatient Medication Management Clinic, Telepsych, IOP, Partial Hospitalization programs and policies and procedures. This position actively supports, promotes and works to fulfill the Mission, Vision and Values of Forest View Hospital using our Service Excellence program.

Key Job Duties and Responsibilities:

• Responsible for the leadership, implementation and evaluation of Outpatient Programs and Services.
• Develops hospital policy and procedure for areas of responsibility.
• Evaluates, audits and maintains standards for areas of responsibility in compliance with regulatory and accreditation agencies.
• Serves as a member of the senior management team, including decision-making, financial goals, organizational goals, and Administrator On-Call, as needed. Takes calls for the special departmental needs.
• Responsible or delegates for employee hiring, performance appraisals, corrective action, professional recognition and growth of staff members.
• Promote new program and business development. Participates in marketing outpatient program.
• Provides leadership and accountability for the departmental budget, FTEs and staffing levels.
• Develop and maintain departmental quality assurance and quality improvement initiatives while participating in hospital quality improvement plan.
• Responsibilities also include oversight / maintenance of Policies and Procedures.

The hours for this position are Full Time, Salary Basis, Monday - Friday.

Benefits Highlights:

• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off (PTO)
• Basic Life Insurance of 1x your salary
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Student Loan Reimbursement Program (Up to $200 per month)
• Pet Insurance and much more

Qualifications:

Position Requirements:

• Master’s degree in Psychology, Social Work or related field or RN licensed in the state of Michigan.
• 3 - 5 Years of Psychiatric experience required.
• 3 - 5 Years of Supervisory experience required.
• Effective communication skills, both written and verbal.
• Strong organizational skills.
• Ability to prioritize and coordinate multiple priorities.
• Ability to coach, mentor, and train.

EEO Statement:

Forest View Hospital is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Forest View Hospital is an equal opportunity employer and as such, openly supports and fully commits to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.