Director of Operations (Supply Chain Center)

Director of Operations (Supply Chain Center)

• Full-time
• Job Category Org: Supply Chain Leadership

MAKE GREAT PIZZA — AND MORE — POSSIBLE

Be a part of the world's #1 Pizza company and watch your career grow!

The Domino's supply chain center located in Cambridge, ON is seeking a Director of Operations.

The Director of Operations is the face of the Domino's Supply Chain Center, responsible for providing strategic direction, developing, documenting, and executing a comprehensive logistics and distribution plan which encompasses all functions (Production, Warehouse, Maintenance, Delivery & Service, and Administration) of the Supply Chain Center.

The Director of Supply Chain Operations cultivates and drives a safety culture and optimizes profitability. They will foster and build strong teams, lasting relationships with stores and franchisees, and work to resolve customer concerns.

The salary range for this position is based on skills and experience and is $155,000 - $165,000 base salary plus bonus potential.

RESPONSIBILITIES AND DUTIES

• Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance.
• Establish a high level of safety awareness among the team.
• Develop & implement operational controls to ensure that KPI results are effectively monitored, analyzed, and used to identify center process improvement opportunities.
• Develop comprehensive, measurable goals and provide frequent feedback.
• Develop and execute the EBITDA annual budget, including but not limited to expense and capital budgeting, planning, inventory (asset & product - SKUs), cost controls, revenue and productivity objectives, interpretation of analytical reports/metrics, and operational execution.
• Manage SOPs to ensure compliance with OSHA, DOT, EPA, FDA, Dept. of Agriculture, GMP, operation audits, company standards and policies, local, state and federal requirements.
• Develop relationships with Franchise and Corporate teams throughout the service area, positively impacting store operations.
• Build alliances and partnerships with World Headquarters (WRC) and support departments.
• Utilize customer advisory boards when developing business plans and lead local advisory boards to educate and seek advice on product changes, center performance, and future plans.
• Maintain appropriate internal controls and adhere to Company policy and procedures. Ensure there are no significant deficiencies or material weaknesses, as defined by the Sarbanes-Oxley Act of 2002.
• Develop a center culture that thrives on clear expectations and accountability for performance results.
• Act in collaboration with Human Resources to source and retain talent, support training and development, succession planning, and consult on team member relations concerns.

MINIMUM QUALIFICATIONS

• 7+ years of proven leadership in supply chain, distribution, transportation, manufacturing, with extensive P&L (2 million+) experience.
• Bachelor’s degree in Business or a related field preferred, preferably in Logistics or Supply Chain fields; MBA desired.
• Ability to lead and create transformational change.
• Clear understanding and demonstrated lean principles and practices.
• Problem-solving, analytical, and organizational skills.
• Goal and results-oriented with a focus on continuous improvement.
• Team builder with a win/win approach.
• Proven ability to persuade, inspire, influence and negotiate.
• Demonstrate positive attitude, high integrity and self-discipline.
• SAP experience a plus but not required.
• Ability to relocate is desirable for future career mobility.
• Open to support a 24 hour, 7 day a week, 365 operation, and be available in emergency situations.