Director, Labour Relations

Marketing Statement

As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.

We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities

PRIMARY PURPOSE

Leads development of labour relations strategy, and delivery of related advice, services and initiatives for CMBC, including all collective bargaining, grievance, discipline/discharge processes, and union relationship management. Also leads all activities and decisions pertaining to freedom of information access requests, privacy issues, and the application of related laws, principles and policies within CMBC.

KEY ACCOUNTABILITIES

• Acts as a member of the CMBC Senior Management Team, providing input to the review/development of CMBC strategy, performance, annual business plan targets, strategic objectives and key business initiatives.
• Leads the Labour Relations function, including development of departmental goals, objectives, strategies, plans and budgets, ensuring alignment to CMBC goals and objectives.
• Leads a team in a collaborative approach to effectively anticipate and manage conflict. Oversees development and delivery of labour relations advisory services and activities on such topics as policy/practice, contract interpretation, discipline/discharge, grievance/mediation/litigation.
• Works closely with the Occupational Health and Safety teams to ensure collective agreement compliance when implementing Return to Work and/or Duty to Accommodate decisions.
• Provides expert advice to the CMBC Board of Directors, President & GM, and all levels of management on critical labour relations matters and all aspects of collective bargaining.
• Develops and maintains relationships with multiple stakeholders within CMBC and across the TransLink enterprise.
• Prepares for collective bargaining by developing CMBC’s strategy and agenda, overseeing the costing model to determine the financial impact of proposals.
• Conducts collective bargaining, negotiating collective agreements with multiple local unions.
• Oversees the application of privacy and information access laws, principles, and policies for CMBC.
• Continuously reviews department/labour relations processes, implementing enhancements to optimize services and outcomes.
• Leads external research to maintain awareness of emerging trends and best practices in all aspects of labour relations.
• Manages a team of reporting labour relations practitioners, including selection, development, coaching, performance management, and all other people management practices.

Qualifications

EDUCATION AND EXPERIENCE

The requirements for this job would typically be acquired through a degree in labour relations and 10+ years of progressively responsible labour relations and management experience in a large, complex, unionized environment, preferably in the public sector.

OTHER REQUIREMENTS

• Expert knowledge of the concepts, principles, practices and techniques pertaining to all aspects of labour relations.
• Expert knowledge of the relevant BC legislation.
• Expert interpersonal and communication skills.
• Expert planning and organizational skills.
• Expert people leadership skills.
• Advanced leadership skills.
• Advanced problem solving and decision-making skills.
• Knowledge of the public transportation industry is an asset.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid – This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

Salary $130,400 - $195,600 per annum (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan.

How to Apply

Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: November 15, 2024
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Equal Employment Opportunity

Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve.