Director & Head, Caribbean Retail Risk

Title: Director & Head, Caribbean Retail Risk

Requisition ID: 222163

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director & Head, Caribbean Retail Risk provides visionary leadership and strategic direction for Retail Credit Risk in the Caribbean, ensuring alignment with business strategies, regulatory compliance, and internal policies. This role is pivotal in driving sustainable growth, optimizing credit decisions, and fostering a customer-centric culture across the region.

This role can be based in Toronto, Canada, or the Dominican Republic, and requires extensive travel mobility.

Is this role right for you? In this role, you will:

• Lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Be responsible for the development and execution of Credit Policies and Strategies, Adjudication Processes, Portfolio Oversight & Management, including the implementation of Originations and Behaviour Scoring to optimize credit decisions across the life cycle.
• Lead the Loan Adjudication Centres (LACs) for Retail Lending and Loan Underwriting Centres (LUCs) for Small Business, achieving consistent alignment between policies and operations, as well as improved efficiency.
• Be responsible for Regulatory Compliance, Business Intelligence & Decision Support initiatives, and M&A activities designed to augment and support retail assets and credit risk across the region.
• Keep the risk appetite within limits, ensuring collections operations execute on risk collection strategies.
• Direct day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits.
• Communicate the Bank’s risk culture and risk appetite statement throughout their teams.
• Create an environment in which the team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Build a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed? We’d love to work with you if you have:

• A degree in business, economics, actuarial science or related discipline
• 10+ years’ progressive experience in a financial institution, recognized for their retail risk expertise
• English and Spanish fluency

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.