Director, Finance & Operations

ANALYTICAL ● COLLABORATIVE ● HANDS-ON ● RESULTS-DRIVEN ● STRATEGIC

OVERVIEW

A leading community-based agency that supports marginalized and vulnerable individuals with safe shelter and community outreach services.

EDI-B VALUES

The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging.

MISSION

The Director of Finance and Operations role is essential to shaping the financial and operational strategies of the organization. As a strategic partner to the Executive Director, this role contributes to long-term financial planning, operational policy development, and risk management across finance, operations, human resources, and technology. Reporting directly to the Executive Director, this position also collaborates closely with board members and stakeholders to ensure financial transparency and organizational effectiveness.

PRIORITIES

Strategic Leadership and Financial Oversight

• Serve as a trusted advisor to the Executive Director, supporting decision-making on financial matters, policy development, and strategic planning.
• Develop the operational budget, financial forecasts, and long-term financial strategy.
• Lead financial reporting and audits, presenting findings to the board and Executive Director to ensure transparency and accountability.
• Implement and refine financial systems, policies, and procedures to support organizational effectiveness.

Financial Management, Analysis & Reporting

• Oversee all financial transactions, including payroll, accounts payable, and donor receipts, ensuring compliance with government remittance requirements and regulatory standards.
• Conduct regular financial analysis to monitor organizational performance, providing insights and recommendations on resource allocation to support strategic goals.
• Prepare and submit reports to the Ministry of Children, Community and Social Services via Transfer Payment Ontario, ensuring accurate and timely compliance.
• Collaborate with the Executive Director to deliver monthly financial reports to the Board of Directors, offering clear insights into financial health and performance.

Operations and Facilities Management

• Oversee safe and secure facility operations, including vendor contracts, procurement processes, and capital improvement budgets.
• Ensure facility standards meet the safety, security, and operational needs of all staff and residents.

Human Resources

• Collaborate with and support HR, who oversees the day-to-day transactional HR functions, including employee relations, recruitment, onboarding, retention strategies, and compliance with employment standards, health and safety regulations, and collective agreements.
• Support and provide guidance for all HR Initiatives.

Information Technology

• Oversee IT infrastructure, coordinating with external IT consultants to maintain hardware and software functionality.
• Manage asset procurement and lifecycle for all IT systems to ensure continuous operational security and efficiency.

Privacy and Compliance

• Act as the Chief Privacy Officer, maintaining compliance with data privacy standards, collaborating with HR and the Director of Client Services to ensure secure record-keeping for the Agency.
• Facilitate accessible and transparent complaint and grievance processes for all stakeholders, ensuring alignment with privacy and confidentiality standards.
• Other duties as assigned.

TALENTS & EXPERTISE

• CPA certification required.
• Minimum of 7 years of nonprofit financial management experience.
• Proven leadership in managing teams, optimizing processes and improving systems, with a commitment to operational efficiency.
• Experience in budget development and comprehensive financial reporting.
• Proficiency with Sage 300, Excel, and other accounting software; advanced analytical skills.
• Familiarity with the ADP (HRIS & Payroll system) is an asset.
• Exceptional relationship-building skills to communicate financial concepts to non-financial stakeholders effectively.

THE POD GROUP

The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement.

We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations.

The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care.

We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization.