Director, Delivery Practice

Vancity Centre
183 Terminal Ave
Vancouver, BC V6A4G2, CAN

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

This is a permanent, full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from your BC, Alberta, or Ontario-based home office.

As the Director, Delivery Practice, you will ensure that Vancity will have the capability and capacity to execute enterprise-wide projects consistent with the established project governance framework. You’ll report to the VP, Enterprise Portfolio Enablement.

A typical day would involve:

• Build, develop and lead a team of scrum masters and project managers to support the execution of a large-scale Project Portfolio of significant strategic value.
• Provide oversight, coaching and mentoring on all enterprise-wide project management activities ensuring projects are completed on schedule, within budget, and meet the highest quality standards.
• Ensure Delivery Professionals receive comprehensive orientation, training and coaching on the Vancity Delivery Framework of processes, tools and competencies required in Project Management and Agile Delivery in order to optimize the implementation of people, processes, and technology solutions and ensure Delivery Assurance. This includes collaborating with the Director Enterprise Planning & Performance to ensure remediation is carried out as required.
• Collaborate and actively work with Project Managers, Scrum Masters, and key stakeholders across ITS and the Business to promptly identify and resolve critical delivery issues and conflicts.
• Participate in the planning process and monitor progress of delivery against plans ensuring relevant stakeholders are informed and aware of any potential risks or issues, and to see projects to successful completion.
• Lead resource management tracking and reporting, collaborating with key stakeholders to ensure optimal utilization and alignment of ITS and Enterprise resources, enabling the successful delivery of the Project Portfolio.
• Drive continuous improvement within the delivery practice by developing and building strong relationships with stakeholders, executing Lessons Learned activities in collaboration with Enterprise Planning and Performance.
• Work in collaboration with the Director Enterprise Planning & Performance to develop and implement delivery practice strategies that are aligned with the organizational goals ensuring consistent application across all projects at Vancity.

You have:

• Undergraduate Degree in Business, Computer Science or equivalent.
• 10+ years of experience in project delivery, with a strong background in various methodologies (Agile, Waterfall, Hybrid).
• Proven track record of leading and managing large-scale project portfolios within dynamic environments. Experience in employing effective risk management and resources forecasting practices to ensure project delivery on time and within budget.
• Experience in leading and managing a team.
• Professional certifications such as PMP (Project Management Professional), CSM (Certified ScrumMaster), PMI-ACP (Agile Certified Practitioner), CAPM (Certified Associate in Project Management), or equivalent.
• Deep understanding of project management delivery methodologies and frameworks.
• Experience in the Financial Services industry is a nice to have.

You are:

• A strong decision-maker – you have the ability to make tough decisions based on the best for the organization.
• Committed to continuous development– you’re continuously striving for improvements and evolving plans to adapt to changing member and organizational needs.
• A risk-based thinker – you have the ability to manage delivery risk and evaluate and prioritize risk based on potential impact on the organization.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $121,000 to $181,200 and a candidate’s offer is likely to be up to the mid-point of the role ($151,100). The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases. In addition, full-time, permanent staff may be able to purchase extra days of vacation through our flexible benefits package.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons.
• Our health care & dental benefits offer three levels of health care and dental coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined pension plan that pays you a retirement income for life.

Please note that all shortlisted candidates for this role will be required to complete a background check which includes employment verification, credit check, and a criminal record check. Vancity is an inclusive and equitable employer and actively seeks to advance racial equity, inclusion and belonging across the organization. Vancity offers required accommodations in all stages of the recruitment process. If you require an accommodation, please advise us, and we will work with you to meet your needs.