Director, Customer Diligence Centre (Bilingual)

Closing Date (MM/DD/YYYY): 03/13/2025

Worker Type: Permanent

Language(s) Required: English, French

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position): $134,505 - $181,979

Extensive experience in anti-fraud principles for financial institutions.

Lead the Customer Diligence Centre team, driving FCC’s anti-money laundering and fraud-prevention capabilities across the country, and develop, review, recommend and implement enhancements to FCC’s overall Financial Crimes capabilities.

This position is designated bilingual (English and French), and the successful candidate must be able to communicate in both of Canada’s official languages.

What you’ll do:

• Recommend new or amended policies based on your expertise and collaboration with experts and peers.
• Advance and improve the Financial Crimes program by leading the implementation of adjustments or solutions.
• Design, implement and share reporting and analytics on Financial Crimes.
• Build and perform Financial Crimes training, education, consulting and feedback.
• Give insight and requirements to partners and leaders for new products, portfolio purchases, online capabilities and more.

What we’re looking for:

• Leader with vast knowledge of anti-money laundering/anti-terrorist financing, Anti-fraud and Know Your Client principles and policies.
• Strong knowledge of FCC, agriculture, the financial services industry, risk management and lending-credit granting practices and techniques.
• Gifted at establishing partnerships internally, and with professional organizations and external business contacts.
• Comfortable leading multiple direct-report employees.

What you’ll need:

• Undergraduate degree and professional designation in a related field (CFE, CFI, CAMS, CA-IFA) and 10 or more years of experience (or an equivalent combination of education and experience).

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