Digital Workforce Transformation - UKG Pro Advanced Schedule Senior Consultant

Location: Toronto

Other locations: Primary Location Only

Date: Mar 10, 2025

Requisition ID: 1501682

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include HR technology assessments, process design & transformation, vendor assessment & selection, defining target operating models, assessing HCM and WFM implementation readiness, solution implementation and post-implementation optimization.

We are looking for Sr Consultants to join our rapidly growing Digital Workforce Transformation practice, with focus on UKG Pro Workforce Management (formerly Workforce Dimensions) with Advanced Scheduling experience.

• A related bachelor's degree
• Approximately 3+ years Consulting experience
• 2 - 5 years UKG Pro WFM and Advanced Scheduling project implementation experience in healthcare, manufacturing, or equally complex sectors
• UKG Advanced Scheduling Certification is ideal
• Experience working with clients on solution gap opportunity analysis/recommendations
• Experience supporting or leading business process design, enhancements
• Hands-on experience configuring complex client requirements in the solution, such as Rotation Scheduling and Advanced Scheduling
• Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment
• An understanding of the end-to-end implementation life cycle
• Project management experience is beneficial
• Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps
• Flexibility and ability to travel - on short notice if needed to meet client needs; travel is estimated at 30%

Responsibilities

• Demonstrate a thorough understanding of complex HR technology and UKG Pro WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of UKG Pro WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.

What we look for

• Strong work ethic
• Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.
• Problem solving skills with demonstrated curiosity to understand how and why a problem or issue exists.
• Comfort operating with ambiguity and finding creative approaches to finding a solution.
• Business analytical skills – make observations, anticipate client and management needs or expectations.
• Work collaboratively in a team environment (knows when to lead and when to follow).
• Team / work engagement – dealing with varying team /stakeholder environment, knowing importance of different communication styles and messaging based on different stakeholders.
• High level of motivation and a self-starting attitude.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients, and our communities. We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial, and social well-being.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation.

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