Dietary Aid Casual 1

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POSITION CLASSIFICATION

Dietary Aide

ACCOUNTABILITY RELATIONSHIP

Manager of Support Services

SUMMARY OF FUNCTION

• In accordance with the Mission, Goals and Objectives of Golden Links Lodge, the Dietary Aide performs a variety of duties within a food service operation including food preparation, serving, and cleaning duties.
• Tasks would include pre-preparation of food items, salad and sandwich production, working in the dish wash area, clearing and setting tables, sweeping and washing floors, unpacking deliveries, etc.
• Ensures that a safe, clean working environment is maintained. Keeps refrigerators, storeroom, service areas and equipment in a clean, sanitary condition.
• Works within the framework of Golden Links Lodge values, philosophy, policies and procedures.

QUALIFICATIONS

• Education: Completion of Grade 10 required.
• Food Handlers training certificate Level 1 or equivalent required.
• Experience: Food service experience is preferred.
• Personal: Able to carry out duties in a professional manner, working under minimum or no supervision, and in compliance with confidentiality of Lodge and Residents.
• Effective interpersonal skills.
• Ability to read, write, speak and comprehend fluent English required.
• Good organizational skills.
• Able to mentally and physically meet the demands of the position, i.e. prolonged standing, pushing, pulling, lifting, and bending, etc.
• Able to operate related equipment and maintain a clean work area.
• Clean, neat appearance, remaining compliant to dress code.
• Consistently able to arrive punctually and prepared to work.
• Able to accept constructive criticism and to adapt to stressful situations.
• Interested in the elderly, and in working to uphold the concepts of teamwork in caring for the needs of the Residents.
• Able to work to improve food service for facility Residents and staff.
• Must provide current criminal record check.

STANDARDS OF PERFORMANCE / DUTIES

Food Services

• Portions out food and beverages on meal trays according to menu; loads, delivers, and unloads meal service carts.
• Portions out and serves food and beverages within a dining room and cafeteria operation.
• Ensures mealtime deadlines are met.
• Assist cooks as required.
• Assists in preparation and execution of special event meals and catering functions.
• Operates dispensing machines; puts away and brings out supplies as required.
• Counts, weighs and / or measures ingredients for assigned food preparation.
• Makes beverages and food items such as tea, coffee, and toast; assembles items such as sandwiches and salads.
• Washes, peels and stores vegetables and fruit.
• Assists in maintaining cost control through portion control, careful storage, and usage of leftovers, etc.
• Cleans washes and sets tables neatly. Refills supplies as required.
• Keeps staff cafeteria and tables clean and tidy. Refills supplies as required.
• Strips, racks and washes items such as dishes, bins and utensils; operates dishwashing machines; stacks / stores dishes, utensils.
• Receives deliveries, checking invoice against items received. Advises supervisor of any damaged, short, or incorrect items.
• Responsible that all foods, including deliveries, are stored appropriately as soon as possible. Works to minimize spoilage and waste.
• Unpacks supplies when delivered, organizes storeroom / refrigerators using the “first in – first out” stock rotation procedure.
• Serves Residents, staff, and visitors in a courteous, friendly and helpful manner.
• Responsible for serving the correct diet to each Resident according to the menu and Resident preferences.
• Promotes Resident independence through appropriate set up assistance in a dignified, safe manner with provision of any assistive devices as required.
• Reports relevant concerns or observations regarding Residents to Supervisor and / or Charge Nurse.
• Completes tray / cart set up. Posts daily menu for staff and Residents.
• Serves water, juice and between meal nourishments to Residents.

Sanitation and Safety

• Responsible for cleanliness and sanitation of work area and equipment.
• Ensures assigned cleaning duties are completed.
• Able to safely operate relevant dietary equipment.
• Works to ensure safety practices / procedures are adhered to, advocating a safe environment. Uses appropriate lifting techniques.
• Reports equipment requiring repair or safety hazards to supervisor / maintenance department.
• Follows standards outlined in but not limited to, the fire plan, disaster plan, emergency paging codes, etc. Follows standards outlined in Infection Control, and WHMIS / MSDS programs.

Administration

• Works in support of the mission, philosophy, and policies of Golden Links Lodge.
• Functions as part of the multi-disciplinary team.
• Ensures that departmental policies and standards are adhered to.
• Maintains privacy and confidentiality. Compliant with Protection for Persons In Care legislation.
• Assists with inventory counting.

Personal / Professional Criteria

• Conducts self in a mature, responsible, pleasant manner and displays a positive work ethic.
• Completes work assignments efficiently and effectively.
• Participates in orientation and training of Dietary personnel.
• Assists others to complete tasks supporting a team environment. Promotes a facility-wide team approach through active cooperation with all staff.
• Advocates for a respectful environment, recognizing individual uniqueness. Maintains dignity and respect for all Residents, families, and co-workers, etc.
• Maintains own health and well-being.
• Punctual and adheres to facility dress code.
• Maintains competency level by attending staff meetings, in-service programs or seminars as required. Maintains a current Food Handlers certificate.

Quality Program

• Participates in Quality Program / Risk Management program.
• Checks dish machine temperatures daily. Completes various monitoring audits as required.
• Contributes to improving food service for Residents and staff by bringing concerns forward, information sharing and making suggestions for improvement.

Other Duties

• Performs assigned clerical duties, answers telephones.
• Accurately updates Resident table cards.
• Accurately completes weekly time sheets.
• Performs other related duties as assigned.