DevOps Engineer

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

As a DevOps Engineer, you are responsible for managing and automating the infrastructure and deployment pipelines to ensure continuous integration and continuous delivery (CI/CD) of software applications. This role collaborates closely with Developers, Operations, Cloud Engineering, Observability, and SRE teams to streamline workflows, improve the scalability, reliability, and performance of systems, and ensure the seamless deployment of applications. The DevOps Engineer will utilize a variety of cloud, automation, and containerization technologies, including AKS, AZDO, Terraform, Control-M to build and maintain robust infrastructure and processes that support the company's development goals and improve operational efficiency.

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work in-office at least once a week and participate in the rotational on-call schedule.

A typical day would involve:

1. Infrastructure Automation and Management
   • Automate and maintain the infrastructure required to support the software lifecycle, including provisioning, scaling, and monitoring of systems, servers, and networks. Implement Infrastructure as Code (IaC) using tools like Terraform or Ansible.
   • Ensure systems are scalable, secure, and highly available. Increases efficiency, reduces manual intervention, and ensures infrastructure is flexible and able to grow with business needs with reliable automation through Control-M or UIPath.
2. Continuous Integration and Continuous Deployment (CI/CD) Pipeline Management
   • Design, implement, and optimize CI/CD pipelines to automate the testing, integration, and deployment of applications through AZDO.
   • Monitor and improve pipeline efficiency to reduce deployment time and increase software release frequency.
   • Troubleshoot and resolve issues related to failed builds, deployments, and test failures. Ensuring faster, reliable software delivery with reduced manual errors, which aligns with the organization’s agility goals.
3. System Monitoring, Logging, and Performance Optimization
   • Continuously monitor systems, applications, and networks to ensure they are functioning optimally and are well-optimized for performance and reliability, using tools like Grafana.
   • Analyze logs, performance metrics, and usage data to proactively identify and resolve potential issues before they affect users.
   • Optimize application and system performance by identifying bottlenecks and inefficiencies, minimizing downtime to ensure a smooth user experience.
4. Collaboration with Development, QA, and Operations Teams
   • Work closely with development, QA, and operations teams to ensure smooth software delivery and operational efficiency.
   • Collaborate with development teams to integrate code changes seamlessly into production environments.
   • Provide infrastructure support for testing, staging, and production environments to enhance cross-functional collaboration, improve software quality, and ensure that operations and development teams are aligned on requirements and timelines.
5. Security and Compliance Management
   • Ensure that infrastructure and application deployment pipelines are secure and compliant with relevant regulations and internal policies.
   • Implement security best practices, including secure coding, patch management, and vulnerability scanning.
   • Ensure compliance with internal policies, as well as external regulations such as PCI, SOC II, etc.
   • Conduct security audits and resolve vulnerabilities within infrastructure and code.
6. Incident Management and Disaster Recovery
   • Handle incidents and outages effectively to minimize downtime and data loss, and ensure business continuity.
   • Help develop disaster recovery plans and ensure timely backups are in place. Attend root cause analysis sessions to prevent similar incidents in the future.

You have:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related field.
• 3–5 years of hands-on experience in DevOps, cloud infrastructure, or related areas.
• Microsoft Certified in Azure DevOps Engineer and Azure Fundamentals.
• Ability to troubleshoot, debug, optimize performance, and drive automation for efficiency improvements.
• Knowledge of security best practices, compliance frameworks, and secure cloud infrastructure management.

Technical Skills

• Infrastructure as Code (IaC): Experience with tools such as Terraform, Ansible, or similar.
• Containerization & Orchestration: Proficiency with Kubernetes (AKS), Docker, and related technologies.
• CI/CD Pipelines: Hands-on experience with continuous integration and deployment tools (e.g., Azure DevOps).
• Monitoring & Logging: Familiarity with tools such as Grafana.
• Strong scripting (PowerShell, Python, etc) and automation skills, with experience with tools such as Control-M.
• Experience with Windows and Linux environments, TCP/IP networking, load balancing, firewalls, and SSL/TLS encryption.

You are:

• A Strong Communicator - Great interpersonal skills and you are comfortable communicating with stakeholders in different levels of the organization. Demonstrate confidence and provide highly specialized technical expertise and advice.
• Attentive to Detail – Able to see and pay attention to details, such as the ability to recognize anomalies in configurations and data and correct an error while identifying the root cause to avoid further issues.
• Analytical & Decisive - with your strong problem solving and decision-making skills, you can diagnose challenges and issues; develop innovative investigative solutions; and to assess risks and opportunities that may affect the information security environment.
• Self-Motivated – you are a self-motivated and inquisitive individual that takes initiative to follow through and deliver results without continuous supervision.
• Innovative – Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $81,200 to $122,000 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until filled

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.