Desktop support

This is Sujith from KRG Technologies; We are looking for a Desktop Support at Montreal, CA for the below-mentioned job description. Kindly forward me your resume, rate, and contact details for further process. I also request you to forward this opportunity to your friends or colleagues so that we can help someone who may be in search of a job or looking for a change.

Job Title: Desktop Support

Location: Montreal, CA

Duration: CONTRACT (6+ months to hire)

Job Description:

1. Provide specialized hardware/software/network problem diagnosis/resolution for customer’s end users (specialized Office Support/Blackberry/VPN).
2. Route problems to onsite hands and feet support staff.
3. Coordinate and manage relationships with vendors and support staff that provide hardware/software/network problem resolution.
4. Administer and provide User Access and Exit controls.
5. Experience in Administration of Macintosh-based environment.
6. Experience in supporting production environment comprising of MAC machines.
7. Good hands-on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks.
8. In-depth knowledge of Apple Mac client and server operating systems.
9. Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus.
10. Open/Active Directory integration.
11. Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus.
12. Basic knowledge of Windows based systems.
13. Excellent interpersonal skills with the ability to influence both I.T. and the business.
14. Exposure/Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be an added advantage.
15. Mass upgrades and patch management of Mac OS and Software.
16. Product installation and application patches deployment.
17. Administration and maintenance of existing packages.

Additional Information

Experience in Aruba Architecture and Airwave & CPPM.

Thanks & Regards