Deputy Executive Vice Chancellor, Chief Human Resources Officer

Overview

POSITION SUMMARY:

The Deputy Executive Vice Chancellor, Chief Human Resources Officer (CHRO) is responsible for developing and executing the UMass Chan human resources strategy and operations in support of the UMass Chan mission, business plan and strategic direction of the organization. The CHRO will focus on building an entrepreneurial and innovative organizational culture that is aligned with the campus mission and strategic plan; that emphasizes organizational learning; and is characterized by an agile, service-oriented, diverse, collaborative, high performing, professionally competent, engaged and accountable workforce. The CHRO will articulate UMass Chan human capital needs and plans to the executive leadership team and will have full operational responsibility for overseeing the day-to-day aspects of a best-in-class HR organization. As a member of the senior management team, the CHRO will also contribute to the development of the UMass Chan overall strategic, operational and financial goals.

Responsibilities

ESSENTIAL FUNCTIONS:

• Develop and deploy people strategies, program and policies that position UMass Chan as an employer of choice, recognized for attracting, developing and retaining talent.
• Determine the planning, framework and execution to support the people strategy by using a deep working knowledge of the general areas of HR including talent acquisition and management; compensation, benefits and total rewards; diversity and inclusion; leadership and professional development; change management; employee engagement; labor and employee relations; organizational development; performance management; HR communications; leave management, HR compliance and risk; HRIS; succession planning; EAP and HR policy development and interpretation.
• Design and implement programs to support UMass Chan talent management efforts aimed at ensuring the UMass Chan workforce is representative of the diversity of our surrounding cities and towns.
• Serve as a thought leader and trusted advisor to the executive team members to lead continuous and sustainable transformation across the organization.
• Function as a strategic business advisor to senior management of each UMass Chan business unit regarding key organizational and management issues.
• Develop comprehensive strategic organizational development, talent management, recruiting and retention plans to meet the human capital needs and strategic goals of UMass Chan.
• Develop and implement compensation philosophies, policies and structures for non-faculty roles; ensure roles are priced to the market and adjust job classification and pay schedules accordingly; manage internal equity, oversee development, administration and adherence to a MEPA and MPTA-compliant classification and compensation program.
• Develop internal career management tools for non-faculty employees, such as Individual Development Plan (IDPs) to facilitate personal career and professional development goals.
• Work with the executive leadership, as needed, to establish sound management succession plans that support the strategy and objectives of UMass Chan.
• Provide overall leadership and guidance to the HR function, consisting of approximately 57 staff. Oversee HR staff career development, succession planning, retention, training, leadership development, etc. Oversee the development and monitoring of annual budgets for HR units with a focus on improving efficiency and reducing costs.
• In collaboration with the DIO, develop learning and training programs to educate UMass Chan community members about the importance of diversity and inclusion and work to foster a diverse and inclusive work environment by developing management and staff D&I competencies.
• Manage HR risks, and ensure that all HR programs and practices are in strict compliance with federal, state and local laws and all other applicable guidelines, rules, and regulations.
• Coordinate and administer the UMass Chan performance management system for all non-faculty employees; coordinate annual performance/salary reviews according to budget and procedures.
• Compile data-based research for strategic workforce analysis purposes. Analyze data, drawing logical conclusions and making recommendations to UMass Chan executive leadership.
• Provide accurate, professional and legally sound advice, guidance and information to managers and employees on a variety of employee relations issues.
• Participate as a key member of the UMass cross-campus HR Administration Council, Better Together Steering Committee, and other cross-campus leadership teams, representing the unique needs of UMass Chan.

Qualifications

REQUIRED QUALIFICATIONS:

• A minimum of 15 years strategic human resources experience with at least 10 years with a combination of experience as Executive/Chief Human Resources executive or second-in-command in a multi-site, complex academic enterprise.
• MA/MS in human resources is required or equivalent experience.
• Must be an accomplished and inspirational HR leader with a proven track record of developing and implementing a people strategy with experience in talent acquisition and talent management; compensation, benefits and total rewards; diversity and inclusion; leadership and professional development; change management; employee engagement; labor and employee relations; organizational development; performance management; HR compliance, risk and regulatory requirements; HRIS and HR policy development and interpretation.
• A commitment to service excellence, a track record of improving HR service delivery and operational excellence, managing a customer focused human resources team and an expertise at leading HR transformation.
• A visionary leader who will continue the development of an HR organization with a strong customer service, collaboration and problem-solving orientation with respect to all areas managed, employing a “yes, and” approach to leadership by the CHRO and the HR team.
• A commitment to and record of fostering a culture of diversity and inclusion, openness and accountability.
• Successful development of HR staff and teams; proactive in identifying strategic and organizational issues and a history of positive employee and labor relations experience.
• Personal and professional values consistent with UMass Chan’s values and mission.
• Excellent listener and communicator with demonstrated track record in fostering collaboration and building consensus to achieve collective objectives.
• A personal style that emphasizes openness, participation, visibility, and responsiveness. Ability to convey the organization’s enthusiasm, confidence, goals, and mission, and to inspire same in others.
• A systems thinker who is able to "connect the dots" quickly and implement initiatives across multiple units.
• Proven creative problem-solving skills with the willingness to take the initiative in leading and managing changes; able to execute.
• A self-motivated, hard worker who holds people accountable but also encourages creativity and a safe, free exchange of new ideas. Empowers others, maintains a sense of humility, and enjoys giving credit to others.
• An appropriate risk taker who is action/results oriented. Able to make tough choices that serve the best interests of UMass Chan. Proven creative problem-solving skills with the willingness to take the initiative in leading change as well as the ability to effectively manage change.
• Hands-on approach and reputation for follow through. Is adaptive, decisive and intuitive.
• Open and accessible personal style; is calm and thoughtful and encourages input and ideas from others.
• A consensus builder with superb facilitation skills, a team player who is collaborative and collegial, and a person of the highest level of integrity.
• Proven ability to develop strong and enduring relationships and engage, challenge and mentor others. One who can be an effective, persuasive advocate for human resources.