Dental Receptionist

Overview
Port Moody Dental Clinic

We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental team 2 days per week (Mondays and Tuesdays). The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the front desk operates smoothly and efficiently while contributing to a positive patient experience in our dental practice. This position will possibly become full time as our clinic is expanding.

Responsibilities

• Greet patients warmly as they arrive at the office and assist with check-in and check-out procedures.
• Manage appointment scheduling, confirmations, and cancellations using Tracker dental software.
• Answering phone calls promptly and professionally, addressing patient inquiries or directing calls as necessary.
• Processing patient information and insurance claims, ensuring all documentation is complete and accurate.
• Assisting with billing inquiries and payment processing at the front desk.
• Collaborating with the clinical team to ensure seamless patient flow throughout the office.

Skills

• Proficiency with insurance knowledge, processing insurance claims, managing preauthorizations.
• Must have 2+ years of experience as a Dental Receptionist and have taken the dental reception course (CDA's are welcome).
• Experience using Tracker software is preferred.
• Strong communication skills, both verbal and written, with a focus on customer service excellence.
• Detail-oriented with excellent organizational skills to manage multiple tasks efficiently.

Our long term team is excited to find the right candidate, if you enjoy working with patients making a difference in patients' lives while working in a fun and supportive environment, we would love to meet you!

Job Type: Part-time

Pay: $32.00-$36.00 per hour

Expected hours: 16 per week

Benefits:

• Dental care
• On-site parking

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• Dental receptionist: 2 years (required)

Work Location: In person