Dental Receptionist

Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the administrative tasks of our dental office. This role requires a friendly demeanor, strong communication skills, and a solid understanding of dental terminology and office procedures.

Duties

1. Greet patients warmly and manage front desk operations to ensure a welcoming environment.
2. Schedule appointments efficiently while considering patient needs and office availability.
3. Handle patient inquiries via phone and in-person, providing information about services and procedures.
4. Maintain accurate electronic medical records using systems such as Dentrix or Epic.
5. Process patient information, including insurance verification and payment collection.
6. Assist in managing office supplies and maintaining a clean and organized reception area.
7. Collaborate with dental staff to ensure smooth patient flow and optimal care delivery.

Skills

1. Punjabi, Hindi, Urdu would be a required second language
2. Previous experience in a dental office or medical office setting is preferred.
3. Proficiency with electronic medical records systems, particularly Dentrix or Epic.
4. Strong administrative skills, including familiarity with phone systems and scheduling software.
5. Knowledge of medical terminology related to dentistry is highly desirable.
6. Excellent communication skills, both verbal and written, with a focus on customer service.
7. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
8. A proactive attitude towards problem-solving and patient care is essential.

Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while growing your career in the dental field!

Job Type: Full-time

Pay: $16.00-$18.00 per hour

Expected hours: 36 – 44 per week

Additional pay:

1. Overtime pay

Benefits:

1. Dental care
2. Extended health care
3. On-site parking

Schedule:

1. 8 hour shift
2. Day shift
3. Evening shift
4. Every Weekend
5. Monday to Friday
6. Weekends as needed

Education:

1. Secondary School (preferred)

Experience:

1. Dental receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-06