Demand & Supply Planning Senior Manager

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot
Business area: Nespresso Canada
Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3;
Hybrid

A little bit about us:

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities. In 2022, Nespresso achieved B Corp certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency. Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13,000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com.

What to Expect:

The successful hire will implement and lead Monthly Business Planning/Demand Planning Cycles for the Coffee, Machines and Accessory categories in line with business expectations. Lead a team of demand and supply planners to optimize the end-to-end demand planning process and tools. The Demand & Supply Planning Senior Manager will also set up a central demand planning model which aims at improving and strengthening the interactions between the demand planning teams and the commercial functions to contribute to Strategic and Tactical Business Planning. The Demand & Supply Planning Senior Manager will influence senior management through thorough in-depth analysis of all business categories influencing market MBP, & MBS planning.

They will also drive strategic, long-term change in inventory management and working capital, demand planning, and net profit opportunities with a focus on product life cycle, trend-based analysis at both the market and HQ management level. Additional responsibilities include the ability to lead cross-functional projects across DSP including, creating new projects, leading as product manager, managing a team to ensure execution/completion. Core planning activities the Demand & Supply Planning Senior Manager will lead include top line forecasting for monthly business planning process/dynamic forecast, production planning, managing the portfolio lifecycle, creating forecasts by style and by distribution centre, and SKU mix analysis.

A day in the life:

• Leader of Market Monthly Business Planning/Commercial review process by driving discussion to meet commercial targets for B2C and B2B, drive opportunities and risks to deliver target growth, implement improvements, and innovation in forecast accuracy and inventory planning across all business units.
• Owner of the Plan to Execute end-to-end process. Own the bottoms-up unit forecast for all channels across all categories; ECOM, BTQ's, Trade, B2B.
• Create a highly empowered, motivated Demand and Supply Planning team setting clear performance expectations and coaching for continuous improvements.
• Design scenario modelling strategies to maximize working capital.
• Develop vision, strategy, and roadmap for End-to-End DSP / Plan to Execute processes, KPIs across the demand and supply planning team and working collaboratively with key stakeholders to deliver on that vision.
• Create an aligned 3–5-year strategic roadmap for Planning that supports the needs of all business categories.
• Ensure consistency of forecast assumptions across the business unit, including base business trends, promotional plans, new launch volumes, planogram changes and seasonal volume.
• Define key performance indicators, monitor, and benchmark performance with similar Nespresso Markets or Nestlé counterparts.
• Ensure continuous alignment with Business priorities, initiatives and activities and the delivery of performance to agreed KPI levels.
• Achieve network stability in both short and long term across all distribution centres and ports of entry through long term demand and supply planning strategies focusing on inventory management, capacity planning, production/manufacturing planning, and movement of goods.
• Develop cross-functional alignment with Marketing and commercial (Ecom/ BTQ/ CRC; B2C/B2B) to ensure proper planification and execution of promotional activities.
• Ensure an adequate level of flexibility of structures and processes to:
  • Meet ad-hoc customer requirements or to deal with unexpected Supply Chain disruptions.
  • Adapt to changes in the market environment.

Role Requirements

• Excellent verbal and written communication skills: Bilingualism in French and English.
• 8-10 years of relevant operational experience within Demand and Supply Planning.
• 5+ years in managing a Monthly Business Planning cycle (Sales and operations planning/consensus).
• 5+ years’ experience in effective people management required.
• Strong negotiation skills, project, and trade-off management, including lead monthly forecast reviews, process, and negotiation with commercial functions.
• Knowledge in product portfolio management (type of demand, seasonality, lifecycle status, shelf-life).
• Experience with a demand statistical tool is an asset (OMP, SAS, SAP/APO, etc.) required.
• Advanced Computer skills (Excel, SQL and reporting tools such as Cognos any Business Intelligence) required.
• Advanced knowledge of supply chain KPIs (demand plan accuracy, stock cover, stock availability, etc.).

Preferred Skills

• Strong analytical and statistical skills.
• Excellent interpersonal, communication, organization, and project management skills.
• Excellent people skills, able to foster relationships quickly and manage multiple senior stakeholders; comfortable presenting to and working alongside senior management.
• Leader and People coach.
• Capable of working in a fast-paced, complex environment – sense of urgency and agility a must.
• Knowledge of Lean Methodology.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.