Delivery Manager Transversal Filières

Crédit Agricole Group
Montreal
CAD 80,000 - 100,000
Job description

Within the Capital Markets IT (CMI) department of Global IT (GIT) which manages the information system for capital markets activities (pre-trade, post-trade, risks), the Transversal Filières team covers application support, maintenance and developments of the application information system (including the management of major information system overhaul projects for the management bank's activities) on behalf of several CACIB business lines:

  1. GMD Securitization sector
  2. EXM Treasury and ALM sector
  3. The operational transverse activities of the Middle and Back Office of capital markets (CMO).

As a Delivery Team Manager, you are responsible to our business partners (GMD, OPC, RPC, Finance, Compliance) for ensuring that the information system meets their expectations, both in the implementation of new functionalities and in the maintenance of existing solutions.

Lead the Montreal teams of the perimeter and mobilize all employees in an agile context

  • Create an environment of trust that promotes open communication, innovation, the right to make mistakes in order to strengthen team cohesion
  • Motivate and inspire teams by adopting a role model posture
  • Develop talents / Support all employees in their mission
  • Establish a framework that promotes creativity, risk-taking and continuous improvement

Orient the delivery of teams on business value and Core IT capabilities

  • Build and perpetually adjust our resource sourcing capabilities according to business and IT constraints
  • Promote continuous improvement of our software factories based on Agility, Software Craftsmanship and SecDevOps principles
  • Promote a culture of technological monitoring to stay in line with the latest IT trends (Learning Organization)

Participate in defining the IT strategy for the sector

  • Co-construct with the business and the Architecture team a roadmap for the long-term IT strategy including the Data aspects and Service-oriented enterprise architecture to support business ambitions
  • Communicate this strategy and ensure that project choices are in line with the plan

Be an actor of the production quality, stability and proactive monitoring of incidents and remediation actions on the supervised scope

  • Be a guarantor of high quality production by ensuring compliance with pre-release best practices (impact analysis, test coverage, business validation, etc.) and proactive management of application and infrastructure incidents by following the action plans put in place. Ensure adequate and transparent reporting to its management
  • Ensure compliance with best production management practices within its teams (dev/prod segregation, ticketing, etc.)
  • Globally manage technical debt on its scope by pushing for remediation and continuous improvement actions in accordance with the business.
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