Delivery - Integration Consultant

Axsium Group was founded in 2004 to provide our clients with superior workforce management (WFM) consulting services. Axsium helps organizations around the world improve their operational performance by maximizing the productivity of their people. We do this by providing innovative and insightful consulting services focused in three areas. First, we help our clients establish a realistic strategy and roadmap to reach their people-related goals. Second, we focus on streamlining and defining new processes to improve the way people work, their productivity and their impact on their organization. And third, we implement and support the technologies that help all levels of the organization achieve their objectives. WFM is all we do and our strategic approach to delivering WFM deployment services initiatives reflects this singular focus.

Integration Consultant

Are you naturally curious and have a strong technical background? Do you like to solve problems?

If yes! Join our team!

We are hiring an Integration Consultant for our North American team!

This is a new working opportunity where you get trained and learn new skills while collaborating with other team members. You get firsthand experience working on a variety of projects and gaining experience and exposure on various workforce management software with a talented team supporting you!

As an Integration Consultant you will be a key contributor in projects guiding clients to implement and customize their workforce management technology and strategy. In your role you will be responsible for a wide range of activities and deliver high quality solutions and providing excellent consulting services to our customers while ensuring successful integrations.

Duties and Responsibilities

Contribute to WFM and/or labor productivity projects with the following project deliverables:

• Collaborate with the project team and client
• Provide developing domain expertise to execute all phases of a project
• Gather business requirements, and assist with functional or technical system design
• Configure WFM vendor product, develop integration components, execute testing, support deployment, and provide production support
• Conduct observation in a labor productivity engagement
• Assist with analysis and development of labor study
• Use Axsium tools, systems, and methodology effectively on projects assigned
• Assist with client-facing presentation
• Ensure timely and quality delivery of assigned tasks
• Develop an understanding of Axsium products (e.g., Opus, Studia, Planara, and Change Management); and be able to identify associated client opportunities

Client Interaction

Represent Axsium to our clients in the following ways, supporting the Axsium team as needed:

• Present and always conduct yourself in a professional manner, whether onsite with client or interacting remotely through phone, email, and other online platforms
• Demonstrate the ability to navigate difficult situations in a calm and structured way and seek help if required
• Understand, adapt, and act respectfully within the client’s organization and culture
• Support discussions and workshops with the client
• Gain familiarity with Axsium service offerings and WFM vendor landscape, and raise opportunities for additional work to the Axsium project leader

Internal Culture and Administration

• Timely and accurate submission of timecards and expense reports
• Proactively provide notification of availability and adhere to project assignment hours
• Comply with Axsium data security policies and Human Resources policies
• Communicate clearly, effectively, and in a timely manner with peers, leadership, and all others at Axsium
• Effectively use bench time for Axsium’s improvement and for personal development
• Act as an ambassador for Axsium culture in personal presentation, commitment, and integrity
• Take personal ownership and accountability for individual ability to positively impact Axsium’s company success
• Obtain and measurably demonstrate increasing knowledge in WFM processes and systems, through training and experience
• Collaborate within Axsium with peers through ASK and other knowledge sharing forums

Requirements

• Good analytical and problem-solving skills with ability to identify gaps and propose alternative solutions
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Ability to sell one’s ideas through discussion and presentation
• Ability to work independently and manage multiple projects simultaneously
• Deadline driven, confident, open to taking initiative, ability to multi-task
• 3+ years of consulting software integration
• Experience with JSON, XML, SQL and Enterprise report writing
• University or college degree ideally in business, computer science, or information technology
• Ability to travel domestically and internationally

#LI-REMOTE

Axsium is committed to providing accessibility for all persons with disabilities and will upon the request, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. We will consult with applicants to ensure a suitable accommodation is provided. Axsium is an equal opportunity employer.