Data Strategist

Job Description

Data Strategist

Rank 5

Scarborough, ON (Hybrid)

Deadline: Please apply before March 20, 2025.

Toyota Canada Inc. (TCI) currently has an exciting full-time opportunity for a Data Strategist reporting to the Manager, Business Analytics and Optimization. The successful candidate will leverage existing TCI data assets and assist all functional business departments. They will be accountable for compiling and creating presentations and business case materials for senior management, developing metrics and KPIs for existing and new programs to measure results and identify opportunities for improvements/kaizen, liaising with Toyota Financial Services (TFS), TCI departments and vendors to help customer communications in aid of lifecycle communications management program, and prepare stand-alone evaluations using data from different areas of the company to aid business cases, PDCA activities or other root-causes analyses.

What We’ll Bring:

Company & Culture

• A hybrid work environment
• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
• Summer Hours – condensed work week during the summer

Benefits

• Competitive compensation package including bonus
• Extended health care and dental benefits effective immediately
• Company pension plan with additional employer contributions
• Associate vehicle discount program
• Reimbursement programs (tuition & fitness)
• Paid holiday shutdown and competitive paid time off benefits
• Sabbatical leave program

What You’ll be Doing:

• Design and maintain new and existing data visualizations and reports that allow frictionless access to key business measurements
• Assist the Lifecycle Communication Management Vendor with customer data and guidance that will deliver relevancy to over 1 million Toyota and Lexus consumers in our database
• Derive insights from data and convert into actionable recommendations
• Research customer demographics and psychographics to identify brand advocates and reveal trends
• Mine TCI data to identify correlations that result in increased sales and service opportunities as well as cost avoidance
• Collaborate with business departments and within SIP / PPD / Marketing / DSSO etc. in decoding issues in a solution-oriented environment
• Perform ad-hoc evaluation and root-cause study to help Management PDCA
• Set, monitor, and maintain key performance indicators (KPI’s) for internal departments and business communication tasks
• As the senior member of the BAO team, collaborate with others to ensure that all tasks given to the team are accounted for and delivered in priority order to meet target dates
• Mentor Junior members of the team to assist in growing their diagnostic and business techniques
• Work with all TCI departments, TFS and Dealer representatives to develop PDCA analysis and project initiatives
• Directly assist the organization in the achievement of corporate goals
• Guide all business departments regarding needs for and access to multiple data assets
• Advocate for data driven results across the organization
• Initiate and implement appropriate ‘Kaizen’ efforts for efficiencies relating to cost reduction or avoidance, time, and process improvements
• Work in conjunction with advertising agencies and partner companies
• Other duties as requested or required

What You’ll Bring:

• University and/or College degree in mathematics, Economics, Computer Science, or related area with work experience in a discipline such as: business analytics, business intelligence
• Fluency with storytelling using data visualizations and other tools
• Strong business acumen with the knowledge of how to translate non-technical requirements into technical queries and conclusions
• Highly methodical and comprehends fundamentals of working with intricate data sets
• Programming experience with data extraction and mining tools (SQL); Comprehension of primary keys and combining multiple datasets into new views
• Excellent communication with a strong knowledge of how to translate intricate technical principals and ideas into business terms
• Experience with Power BI and data warehouse ETL technologies
• Experience in overseeing multiple projects and priorities
• Self-motivator with knowledge of how to start and complete projects with limited guidance
• Strong attention to detail
• Automotive experience or industry knowledge is an asset

About Us:

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal, and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart:

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.