Data Entry Clerk (Remote)

Our client is a dynamic and well-established company that prides itself on fostering a professional and welcoming environment. We are seeking a motivated and reliable Corporate Office Admin to be the first point of contact for clients, ensuring exceptional customer service and administrative support.

This is an excellent opportunity for an individual with excellent communication skills, a positive attitude, and a strong ability to manage multiple tasks in a fast-paced corporate environment.

This is a full-time permanent position that requires you to be Bilingual (French-English).

Advantages

• Monday to Friday in office
• Downtown Moncton
• A collaborative and inclusive team environment
• Training and development opportunities
• Working with a well-known company

Responsibilities

1. Efficiently multitask and prioritize between multiple client procedures and service level agreements while processing mortgage loan document packages.
2. Elevate any data and document discrepancies to our clients and management team for resolution in order to avoid transactional delays.
3. Monitor multiple mailboxes and workflows as well as handle inbound and outbound calls, as well as mail and scanning of documents.
4. Support the team by providing quick and precise responses based on client requirements and FCT standards.
5. Seek opportunities to improve customer experience by taking ownership of every file by recognizing trends and identifying areas requiring process improvements.

Qualifications

1. French is a must.
2. High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
3. 1-2 years of experience in a customer service or administrative support role.
4. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phones, fax, photocopier).
5. Excellent verbal and written communication skills.
6. Ability to multitask and prioritize effectively in a fast-paced environment.
7. Strong organizational and time management skills.
8. Positive, professional, and friendly demeanor.
9. Strong problem-solving skills with attention to detail.

Summary

If this is something you are interested in, please apply today! Please note that only those who qualify for the role will be contacted.