Cyber as a Service, Monitoring, L1, Associate

Cyber as a Service, Monitoring, L1, Associate

Company: PwC

We are a community of solvers combining human ingenuity, experience and technology innovation to help organisations build trust and deliver sustained outcomes.

Line of Service: Advisory

Industry/Sector: Not Applicable

Specialism: Managed Services

Management Level: Associate

Job Description & Summary: A career within Cybersecurity and Privacy services will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of:

• A shift based schedule to continuously monitor the alert queue.
• Triages security and device alerts.
• Receives phone calls from clients and creates necessary tickets for incidents or requests and channels them to the required team for action.
• Collects data and context necessary to initiate investigations over to Cyber Threat Investigator.
• Follows alerts and incidents playbooks/runbooks.
• Primarily responsible for security monitoring, detection, and response.
• Ensure incident identification, assessment, reporting, communication, mitigation, and monitoring.
• Ensure compliance to SLA, process adherence, and process improvements to achieve operational objectives.
• Review policies and highlight difficulties in managing SLAs.
• Management, administration & maintenance of security devices.
• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring.
• Responsible for integration of standard and non-standard logs in SIEM.
• Coordination with stakeholders, build and maintain positive working relationships with them.

Experiences and skills you’ll use to solve:

• Relevant experience in Information Technology and Information Security.
• Experience in security device management and multiple SIEM platforms.
• Experience in performing vendor management.
• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.
• Experience in MSSP environment.
• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix.
• Proficient in Incident Management and Response.
• Knowledge of applications, databases, middleware to address security threats.
• Proficient in preparation of reports, dashboards, and documentation.
• Excellent communication and initiative skills.
• Ability to handle high pressure situations with key stakeholders.
• Good analytical skills, problem solving, and interpersonal skills.
• CISSP and GIAC certifications preferred.
• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives.

Why you’ll love PwC: We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits, and flexibility programs that will help you thrive in work and life.

Travel Requirements: Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong.