Customs Specialist, Rater

DSV - Global Transport and Logistics

Niagara-on-the-Lake

CAD 60,000 - 80,000

Job description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 90 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: CAN - Niagara On The Lake, Niagara Pkwy
Job Posting Title: Customs Specialist, Rater - 53134
Time Type: Full Time

Purpose of the position
To provide final accounting to shipments imported into Canada across various modes of transportation, paying close attention to the rules and regulations as set out in the Customs Act. This position reports to the National Customs Manager or Customs Brokerage Manager under general supervision.

Key Tasks

Manage a set list of assigned accounts and provide back up assistance to other accounts when deemed necessary.
Set up and release of assigned account shipments.
Track and trace incoming shipments.
Provide final accounting to CBSA for a set list of assigned accounts.
Maintain client databases.
Provide advice to and educate clients on importing goods into Canada.
Assisting the Compliance Team with certain tasks/services that are offered.
Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirements.
Identify tasks that require special handling, recommend process improvements and implement resolutions within assigned scope of responsibility.
Provide input at team briefings.
Perform other duties as assigned.

All staff:
Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the Quality Health Safety Environment policy. It is the responsibility of all staff to ensure that their day-to-day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Due to the dynamic nature of our industry, your accountabilities and role may change.

Function / Market & Industry Knowledge / Business Acumen / Process working

Must successfully complete on-site systems training (if applicable).

Knowledge of the Customs Tariff and Customs Act.

Skills & Competencies

COMMUNICATION & PRESENTATION

Ability to influence and convince others in a way that results in acceptance and agreement.

Ability to shape conversations to ensure focus and understanding.

Effective listening.

Willingness to engage in constructive confrontation.

Ability to clearly and concisely present both written and/or oral information.

ACCOUNTABILITY

Demonstrates solid credibility & assertiveness to ensure tasks are met in a timely manner.

Capable to make informed judgments and to generate practical, timely solutions.

Ability to find pragmatic solutions by using decision-making techniques.

Willingness to involve stakeholders in decision-making process, to get buy-in and to implement solutions.

Supports organizational commitment to ISO 9001, ISO 14001, and OHSAS 18001 certification.

CUSTOMER ORIENTATION

Readiness to continuously focus on identifying and meeting customer current and future needs.

Solid customer service skills are required.

Readiness to provide alternatives and optimized solutions to the Customer.

Ability to establish a successful long-term business partnership with internal and external customers.

COLLABORATION AND INFLUENCE

Ability to work with different cultures and to manage cross-functional interfaces.

High priority for teamwork.

Capable to build strong and long-term team relationships within and across functions and geographical boundaries and based on ethics and trust.

RESULT ORIENTATION

Ability to set robust plans well in advance and to initiate action to move projects forward.

Solid organization skills by preparing and assembling documents or reports containing data from several sources.

Planning & Organizing (Ability to prioritize, plan, assign & control).

Time management (monitoring performance against deadlines and milestones).

Solid problem-solving and analytical skills.

PERSONAL EXCELLENCE

Integrity.

Act as a Role Model for Group Values and fully adhere to the Code of Conduct.

High energy and resilience.

High commitment and positive attitude in the face of setbacks and obstacles.

Ability to work under pressure and deal with tight deadlines.

Be authentic, approachable, open and honest.

Educational background / Work experience

High school diploma or equivalent.

5-10 years of freight forwarding and/or customs brokerage experience.

CCS or willingness to become CCS designate preferred.

Language Skills

English fluency (written and spoken).

Secondary language, an asset.

Computer Literacy

Intermediate skills in Microsoft Outlook, Word and Excel.

DSV complies with the Canadian Employment Equity Act and welcomes diversity in the workplace, and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. DSV reserves the right to defer or close a vacancy at any time.