Customs Brokerage Representative

Primary Job Posting Location: Lachine, Quebec Canada

Job Description:

This position is remote. Work hours are Monday to Friday 8:00am to 4:30pm.

Position Summary: To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills. Client (Internal/External): Import operations, Support Services, Consulting, Inbound services, Sales, etc., and all customs clients and partners.

Specific output or services:

• Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client profile in CCBS system (creates or modifies line code/classification).
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government.

Job Key Contributions/Task:

• Data entry (open customers' files, validate information, credit and invoicing).
• Collect supplementary information or documentation from customers, drivers, customs, and other offices when required.
• Identify customer profiles discrepancies.
• Answer standard questions and requests from customers, drivers, customs, and other offices.
• Work as a team member with other actors: clients, UPS SCS employees, carriers, inbound agents.

Qualifications required:

• 6 months to 2 years of experience.
• High school degree.
• Communication language needs: French 90% / English 10%. Level of French needed: proficient.
• Basic knowledge in Customs operations, laws and regulations, and other government departments.
• Basic understanding of HS system.
• Basic computer skills.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.