Customer Support Specialist (Work From Home)

Title : Customer Support Specialist

Location : Remote – Ontario, Alberta, Manitoba, Saskatchewan, British Columbia

Type : Full-Time

Organization Overview : AO Globe Life seeks a Customer Support Specialist to deliver exceptional service and enhance client relations. The role is remote, requiring a professional and results-oriented individual.

Responsibilities :

1. Resolve client inquiries and concerns efficiently.
2. Maintain accurate client records and documentation.
3. Adhere to all company policies and procedures.
4. Contribute to process improvement initiatives.
5. Educate clients on products and services.

Compensation & Benefits :

1. Remote work arrangement (Work From Home).
2. Comprehensive training and development.
3. Competitive weekly compensation package.
4. Health, dental, and vision benefits.
5. Opportunities for career advancement.

Qualifications :

1. Excellent verbal and written communication skills.
2. Proficiency in relevant software applications.
3. Strong problem-solving abilities.
4. Self-directed and organized work style.
5. Willingness to obtain HLLQP License - Support will be provided.
6. Canadian residency.

Application Process : Interested candidates should submit a resume and cover letter.

AO Globe Life is an equal opportunity employer.