customer service supervisor - retail

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Sell merchandise
• Supervise and co-ordinate activities of workers
• Conduct performance reviews

Support for Persons with Disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Newcomers and Refugees

Support for Youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for Visible Minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities