Customer Service Representative-Remote (Bilingual : Spanish / English)

Business Unit : Store Support Centre (SSC)

Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The architecture group at lululemon is responsible for guiding the design and implementation of technical strategies that support every aspect of our rapidly scaling global business. You will work in a matrixed environment alongside peers in business, engineering, program, UX, and strategy – among other disciplines – to collaboratively develop and deliver industry-leading technology solutions that drive lululemon’s business goals. In addition to your primary team, project, or portfolio, you will be supported by a diverse Architecture Community of Practice, which provides learning and governance resources to all architects and will help you build a strong and robust practice of leadership grounded in technical proficiency, innovative thinking, and empathy.

A day in the life :

• As Principal Architect, you will manage a portfolio of solution architectures and technical strategies serving one or more major (one L1 to multiple L2) business capability groups. In partnership with other senior leaders and architects of all levels, you will work to establish and govern strategic target state architectures. You will provide overall technology guidance & mentorship and serve as subject matter expert for the specific Business and Technology Directors that are primary stakeholders.
• Interpret business, technology, and threat drivers, and develop frugal & practical security roadmaps to deal with these drivers.
• Develop and maintain a security architecture process that enables the enterprise to develop and implement security solutions and capabilities that are clearly aligned with business, technology, and threat drivers.