customer service clerk

Overview

Languages: English

Education

• College/CEGEP

Experience

2 years to less than 3 years

Work Location

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Develop communication strategies
• Implement communication strategies and programs
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Issue receipts and other forms
• Receive and log complaints
• Receive payments
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support