customer service clerk

Minimum Requirements

• Secondary (high) school graduation certificate

Tasks

• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Receive and log complaints
• Receive payments

Security and Safety

• Bondable

Work Conditions and Physical Capabilities

• Standing for extended periods

Personal Suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Judgement
• Ability to multitask
• Quick learner