customer service adviser

Calgary Mercantile Diversified Technologies

Calgary

CAD 60,000 - 80,000

Job description

Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Urban area
Willing to relocate
Business
Consulting firm

Tasks

Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Gather, research and prepare communications material
Address customers' complaints or concerns
Explain the type and cost of services offered
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure

Experience

7 months to less than 1 year
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 35 hours per week