Customer Development Coordinator Canada

Summary

Customer Development Coordinator - Canada

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Customer Development Coordinator (CDC) who will be responsible for administrative activities related to assigned clients. The CDC works closely with Business Managers, Account contacts and other support personnel. The CDC’s main responsibilities include maintenance of accurate customer plans, managing price files including list and deal pricing, and promotion forms management; s/he assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to Business Managers, customer service personnel, and other support staff.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program)
• PerkSpot Discounts on Travel, Movies, Cell Phones and more
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Administrative: supports and resolves administrative activities by maintaining communication flow and serving as a liaison to Business Managers.
• Client and Customer Interaction: understanding and communication of policies and procedures.
• Collections: assists Business Development Managers with repayments and receivables.

Qualifications:

• High School diploma or equivalent
• 1-3 years applicable work experience preferably in consumer packaged goods
• Excellent verbal and written communication skills.
• Highly computer literate
• Mathematical and analytical skills needed

Essential Job Duties and Responsibilities

• Promotions Forms Management: maintains an efficient forms management process through consistent application and training.
• Develops accurate and timely promotional materials by inputting client information in order to create a promotional calendar.
• Maintains promotional materials through tracking vehicles (i.e. spreadsheets, sample inventories, quotes, and bonus tracking).
• Ensures accurate and timely communication of promotions by maintaining updated distribution lists.
• Working in customer financial software systems for forecasting and promotional input.
• Manages claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records.

Job Requirements

Minimum Qualifications

Education Level: (Required):High School diploma or equivalent

1-3 years applicable work experience preferably in consumer packaged goods

Skills, Knowledge and Abilities

• Ability to work in a fast-paced environment while serving as a liaison to department heads, managers, associates, Clients, and Customers.
• Ability to exchange information clearly and concisely.
• Excellent verbal and written communication skills.
• Highly computer literate with a proficiency in Computer Software to include: MS Windows, Spreadsheet (Excel), Word-processing (Word), and advanced presentation application software (PowerPoint). SAP, Siebel, Adesso, Retail Link.
• Ability to prioritize and work on multiple tasks with minimum supervision.
• Must have strong organizational skills.
• Mathematical and analytical skills needed.

Physical Demands

Never (0% of shift): Crawl and/or climb, kneel, push, pull work on unprotected heights, operate mechanical machinery, be exposed to marked changes in temperature and humidity, be exposed to harmful fumes and/or other pollutants, and use feet and/or legs for repetitive motion.

Occasionally (up to 33% of time): Stand, walk, bend and/or stoop, use hands and/or arms for simple grasping and lift and/or carry up to ten pounds (sedentary level).

Continuously (66-100% of shift): Sit and use hands and/or arms for repetitive motion.

Additional Information Regarding The Company Job Duties and Job Descriptions

The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.