Job Title: Customer Care Representative
Location: Brampton, ON
Victaulic, founded in 1919, revolutionized pipe assembly with the invention of the "Victory Joint." Today, it's a global leader in grooved mechanical pipe joining and flow control solutions. With over 4,000 patents and operations in 140+ countries, Victaulic serves various industries, including commercial construction, fire protection, industrial construction, maritime, mining, oil, gas, chemical, power generation, and water/wastewater. The company offers a wide range of products, solutions, and services, including couplings, valves, fittings, and engineering design support.
Job Summary:
As a Customer Care Representative, you will communicate with customers via phone and email. You will enter customer orders, assist with stock checks, pricing requests, and general inquiries. You will use an AS400-based system as well as web-based applications. Additionally, you will provide support to our outside sales team and collaborate with our supply chain and distribution partners.
This role requires the ability to work in a fast-paced, demanding environment with strong attention to detail and excellent organizational skills. After an initial period, the role may allow for a hybrid work arrangement, offering greater flexibility.
Who You Are – Core Responsibilities:
What You Bring - Qualifications:
Salary: $55 – 65k (based on experience)
Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status. Join us in creating an inclusive workplace that values the unique contributions of individuals from all backgrounds.
Victaulic is committed to providing equitable opportunities to all applicants and welcomes applications from all qualified persons. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation, please notify us at hr.canada@victaulic.com and we will work with you to meet your needs.