Customer Account Manager

Position Overview:

Join Our Team as a Customer Account Manager in beautiful British Columbia! We are thrilled to announce an exciting opportunity for a Customer Account Manager in the stunning region of Castlegar and its surrounding areas. If you have a strong mechanical aptitude and a passion for sales, this role is perfect for you. You will play a pivotal role in selling equipment, aftermarket products, and services to end users in a defined market.

We look forward to you joining our team! For this position, the expected salary range is between $100,000 and $115,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications. We also offer additional incentives such as an annual bonus and premium for certain shifts.

Please note that the actual salary offer will be based on a candidate’s experience, qualifications, and fit for the role. We are dedicated to fostering an inclusive and equitable work environment, and this salary range is designed to support that commitment.

Job Description:

• Achieving revenue growth and profitability targets
• Maintaining long-term relationships with customers, Caterpillar, internal departments, and staff
• Understanding customers’ economic models and developing timely deal strategies
• Maintaining accurate and current client information using Finning’s Sales Support software
• Providing optimal solutions to customers inclusive of their equipment, parts, and service needs
• Forecasting new equipment sales and achieving budget revenue targets

Qualifications:

• 2+ years of experience in the Heavy Equipment Industry is an asset
• 2+ years of Sales Management or Account Management experience, with knowledge of service operations
• Strong knowledge of products and services related to the General Construction industry (Compact Construction Equipment and Building Construction Products)
• Strong mechanical aptitude
• Expert persuasion skills and the ability to captivate an audience during presentations and product demonstrations
• Self-driven, tenacious, and optimistic, bringing energy, passion, and positivity to the team

Why Finning?

• Based out of Castlegar to serve surrounding customers.
• Join a diverse team that will support your growth and development.
• Permanent, full-time role with a competitive salary.
• Flexible option plan benefits with varying levels of coverage from day one.
• Matching pension contributions to help you save for the future.
• Employee Share Purchase program with matching contributions.
• RRSP and TFSA options through Sunlife.
• Paid vacation with an increasing allowance based on years of service.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.