Critical Incident Response Counsellor

TELUS

By choosing TELUS you get access to amazing plans, phones and high-speed internet on Canada's most-awarded network, and help connect Canadians in need.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

At TELUS Health, we’re committed to building the healthiest workplaces on the planet. That’s why we offer organizations a range of services that focus on mental, physical and financial health, including critical incident debriefing in the aftermath of a workplace incident.

The opportunity

As a Critical Incident Counsellor, you will provide on-site group critical incident debriefing to TELUS Health's corporate clients in your area, on an as-needed basis. You will be working as an independent contractor based on your ability to accept assignments.

How you will make an impact:

1. You will travel on-site to deliver critical incident response to groups of employees following a traumatic workplace event;
2. You will manage the administrative requirements as dictated by TELUS Health’s Critical Incident department.

Are you the collaborator we are looking for:

1. You possess a master’s degree in Counselling, Psychology, or Social Work;
2. You hold a registration with the NCSSW or NSCCT and a valid professional liability insurance;
3. You have experience delivering group critical incident debriefing and/or running counselling groups;
4. You have the ability to convey sensitivity, professional manner and effective approach when facilitating interventions within the corporate environment;
5. You can demonstrate flexibility to respond to client needs;
6. CISM, CISD training or EMDR certification is an asset.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.