Credit/Collections Specialist

Connecting you to Credit & Collections jobs in Calgary, Alberta / Surrey, BC!

About Staffing is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.

We have partnered with a reputable firm to support them in the recruitment process to find their newest team member: Credit/Collections Specialist.

Job Type: Direct Hire

Category: Accounting

Location: Calgary, Alberta / Surrey, BC

Our client is seeking a Credit/Collections Specialist to join their team in Calgary, AB, or Surrey, BC. This position plays a critical role in managing credit limits, overseeing accounts receivable operations, ensuring timely cash posting and reconciliation, and achieving collection targets in a B2B setting.

The ideal candidate will have a strong background in credit management, collections, and cash application, along with exceptional interpersonal and organizational skills. Experience in reconciling accounts and resolving payment discrepancies within a business-to-business environment is crucial.

If you’re looking for an opportunity to join a team that values interdepartmental collaboration yet autonomy in your work, along with work-life balance, apply today!

Duties and Responsibilities:

• Managing a portfolio of accounts, including assessing credit limits, reviewing account balances, and ensuring timely cash application.
• Accurately posting and reconciling payments from multiple remittance sources, including cheques, EFT, and credit card payments.
• Investigating and resolving payment discrepancies, short payments, and unapplied cash to maintain accurate account records.
• Proactively addressing and resolving overdue balances through effective communication (email/phone) while maintaining positive customer relationships.
• Collaborating with internal teams to keep account representatives informed on account statuses, payment issues, and customer disputes.
• Generating and reviewing aging reports to monitor outstanding balances and drive collection efforts.
• Performing additional administrative tasks as required to support accounts receivable and cash reconciliation processes.

Education:

• Post-secondary education in Business Administration, Accounting, or a related field.

Qualifications:

• Successfully complete a criminal and credit check.
• Ability to work in office Monday to Friday.
• High proficiency in MS 365 (specifically Excel).

Experience:

• Minimum of 5 years of credit, collections, and cash application experience in a high-volume B2B environment.
• Strong knowledge of payment reconciliation, accounts receivable processes, and financial reporting tools.

Skills:

• Strong communication, negotiation, and conflict resolution abilities.
• Proven organizational skills with a keen attention to detail.
• Ability to maintain confidentiality and exercise discretion.
• Customer service-oriented and capable of thriving under pressure.
• Adaptable, accountable, and able to manage multiple priorities effectively.

Base Salary: $55,000 – 60,000 per year

• Comprehensive benefits package.

Work Hours:

• 40 hours per week
• Monday – Friday

Remote Work:

• This position is not remote and required to be on-site.

Additional Notes:

• This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
• All applicants must be authorized to work in Canada to be considered for employment.

Equity. Diversity. Inclusion. At About Staffing EDI has always been a business priority and is continually upheld in our business practices. The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.