Credit Analyst

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Job Description

The Credit Analyst is responsible for credit application evaluation, approval and administration of customer accounts, collection of funds while maintaining healthy, profitable customer relationships, within the company’s acceptable levels of risk. The position has a hybrid work arrangement.

Job Duties

• Review new customer applications, determine credit risk, and approve new accounts.
• Set and adjust account credit limits collaboratively with Profit Centre Managers and the Credit Manager, as required.
• Inform Profit Centre Managers when there is a change in a customer’s business that might have a negative impact on their credit.
• Collect from customers while maintaining healthy customer business relationships.
• Partner with the sales team to create action plans for higher-risk accounts.
• Investigate and resolve customer disputes; address short payments in a timely fashion, meeting or exceeding customers’ expectations.
• Maintain detailed notes in the computer system for each account.
• Prepare delinquent accounts for third-party collection, construction liens, and bad debt write-offs.
• Obtain required documentation including personal guarantees and letters of direction payment.
• Uphold and exercise at all times Emco’s Core Values.
• Perform any other work-related duties as requested by the Credit Manager.

Qualifications

Knowledge, Skills and Abilities

• Team player.
• Possess excellent interpersonal skills and sound business judgment.
• High energy with strong communication skills.
• Excellent analytical skills.
• Ability to reconcile accounts.
• Able to handle multiple tasks and prioritize work load.
• Good understanding and interpretation of credit bureau reporting.
• Knowledge of the construction industry is preferred.
• Able to learn and operate the Credit software system.
• Commit to a minimum of 40 hours in training and personal development annually.
• Proficient in English, French is an advantage.

Education and Experience

• University degree – finance/business/accounting is preferred.
• Working towards a Certified Credit Professional designation or ready to start studies. Tuition fees are reimbursed upon successful completion of each CCP program course.
• Minimum 1+ year of credit or finance experience.
• Proficient user of Microsoft Office software.

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.