Coworking and Parts Drop Transaction Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Our Coworking and Parts Drop Transaction Manager manages and executes lease transactions (including coworking agreements, third party leases, storage agreements, etc.) while fostering client relationships and business growth. They primarily work through a dedicated process to deliver executed lease documents in a high-volume environment while maintaining critical client performance metrics. You will work independently or as part of a team including close coordination with those in a supporting role. You also may work on special projects/assignments as needed.

Parts Drop Transactions

• Manage transactions for a national strategic client. Providing regular updates.
• RFP drafting and negotiations. Lease drafting and reviewing and redline landlord forms. Remove barriers and follow up to completion.
• Engage directly with other Lines of business – Lease Admin, Finance, etc.
• Attend regular meetings and conference calls.
• Identify opportunities to improve client Parts Drop and Coworking transaction management process.
• Work directly with client and team members to resolve transaction and landlord issues.
• Actively manage detailed notes and records for each transaction.
• Gather and evaluate real estate market and property data.
• Prepare commission invoices and track transactions in proprietary software programs.
• Confirm annual strategy for existing portfolio.

Coworking Systems & Records Maintenance

• Monitor coworking request submission; drive timely review & approval of requests.
• Maintain coworking data (e.g. memberships, credits, utilization, changes, etc).
• Maintain coworking program documents (contracts, communications, etc) into a centralized location.

Communications, Training & Reporting

• Manage coworking SharePoint site & employee program communications and training programs.
• Monitor coworking usage & cost prepare regular reports for leadership.
• Partner with BI team to develop reports and dashboards.
• Monitor coworking inbox, provide responses and escalate items as needed.

Operational Excellence

• Evaluate effectiveness of coworking process & tools globally on an ongoing basis.
• Recommend changes to drive cost savings, improved employee experience.
• Develop/Implement/manage tools to optimize the coworking program.

Provider/Client/JLL Liaison

• Reconcile clients coworking member data against vendor-provided records.
• Oversee invoice processing/reconciliation/payment (in partnership with JLL Finance).

Required Education and Experience

• Bachelors Degree or relevant experience on managing complex programs.
• Real estate salespersons or brokerage license.

Preferred Education and Experience

• 2+ years experience of transaction/leasing experience, project and/or programs in Corporate Real Estate environment.
• Knowledge of real estate leases and negotiations.
• Excellent verbal and written communication.
• An organized and methodical approach to manage multitude of portfolio of transactions.
• Ability to work independently and within a team to build relationships and interact effectively with business partners and clients.
• Ability to master client processes and prioritize phone conversations with transaction stakeholders.
• Ability to multi-task, work successfully under pressure, effectively prioritize, and manage time and workload.
• Understanding of and commitment to client services.
• Willingness to take on new challenges, responsibilities, and assignments.
• A desire to work within a diverse, collaborative, and driven professional environment.
• Background in flexible office space, project management, or project strategy planning is desirable.
• Proficient in Microsoft Office.

Estimated total compensation for this position: 95,000.00 – 115,000.00 USD per year.

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location: Remote – Austin, TX, Chicago, IL, Harrisburg, PA, New York, NY, Washington, DC.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.